Main duties of the job

Applications are invited for a permanent full time Inflammatory Bowel Disease Co-ordinator.

We are looking for a self motivated person with previous secretarial experience to work as part of a busy specialty team. The successful applicant will need to possess excellent communication skills and have the ability to deal with confidential patient information. Along with an excellent level of secretarial and organisational skills, you will be required to provide first class administration support to the department/IBD service.

Previous knowledge of working within a hospital environment and knowledge of medical terminology would be desirable.

Strict patient confidentiality will be expected at all times. In addition, a knowledge/understanding of Referral to Treatment Time (RTT) pathways would be advantageous.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac 

Person specification

Qualifications

Essential criteria

  • NVQ level 3 or equivalent knowledge / experience

    • Desirable criteria

  • Understanding of Health Board Policies and procedures Knowledge of WG guidelines

    • Experience

    Essential criteria

  • Previous clerical experience and Administration Processes Previous customer service and co-ordinating experience

    • Desirable criteria

  • Customer Service Experience Experience of dealing with the public

    • Aptitude,Skills and abilities

    Essential criteria

  • Abilities required to perform effectively in the role, e.g. Able to demonstrate situations where effective leadership and management skills have been used, or: Be able to demonstrate tact and diplomacy when working with others, or: Evidence of undertaking presentation to groups
  • Excellent Telephone Manner
  • Excellent Communication Skills
  • Ability to work and problem solve under pressure whilst achieving targets

    • Desirable criteria

  • Ability to speak Welsh

    • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable