Main duties of the job

The post holder will support Service Leads, Service Managers and Operational Managers in the achievement of key operational and strategic objectives for all Childrens Services supporting the CPG in achieving standards set out with a key role in supporting teams to improve access to the service and achieve waiting time targets

This will involve supporting the Deputy Operations Manager with monitoring waiting times, capacity and demand, identifying problem areas and working with the operational management team, Clinical Leads and Service Leads to resolve issues and ensure a coordinated approach to the delivery of services.

The successful candidate will join an established Operational Management team and could be based at either the Wrexham or Flintshire Child Health Centre. 

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. 

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. 

Person specification

Qualifications/Knowledge

Essential criteria

  • GCSE standard in English and Maths Good standard of general / higher education (Certificate Level) Evidence of continuous / ongoing learning Degree level (Management) or equivalent experience

    • Desirable criteria

  • Professional Management Qualification Currently pursuing a qualification in NHS Management

    • Experience

    Essential criteria

  • Extensive experience of staff management Previous experience of managing financial resources Sound knowledge of IT systems/WPAS/Child Health System Knowledge of waiting list management Previous experience in producing written reports

    • Desirable criteria

  • Previous NHS experience

    • Aptitude and Abilities

    Essential criteria

  • Evidence of potential for effective leadership including ability to : -Introduce new and innovative work practices -Initiate change -Motivate staff -Delegate -Prioritise tasks -Manage difficult personalities Ability to demonstrate excellent: -Communication and written skills -Problem solving skills -Time management skills -Counselling / supervision skills -Organisational skills -Proven ability to work to tight deadlines -Sound knowledge of Patient Confidentiality Ability to demonstrate the personal qualities and professional competencies required of all managers and leaders in line with local competence frameworks as evidenced in day to day work and through discussion at PADR Ability to demonstrate tact and diplomacy when working with others

    • Desirable criteria

  • Ability to speak Welsh

    • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable