• Full Time
  • Anywhere

Would you like to gain some experience whilst really making a difference?

Are you interested in volunteering with a leading mental health charity?

If you answered yes, you may be the person we’re looking for!

We are currently seeking Volunteer Community Advocates to support our Essex All Age Advocacy Service.

About the service

Rethink Essex All Age Advocacy Service offers a range of statutory and non-statutory advocacy services. As a volunteer you will be supporting our delivery of community advocacy for people who are 18 and live in Essex area (Not Southend, Thurrock or London Boroughs). You will be supporting a range of people including those with learning, physical and sensory disabilities as well as mental illness, who need support with a health and social care issues and are not eligible for a statutory service. We do not support people with everyday decisions but when important decisions are being made which could affect their quality of life, independence or have long term consequences.

What will you be doing?

You will hold a small caseload of cases supporting people to do a range of issues which may include: Health and medical treatment issues; Issues with social care providers; complaints about providers of services including the council as well as support to access services.

You will offer support on a short-term basis and focus on a specific issue

You will support people by enabling them to find information, understand their rights and choices, have a voice and make their own informed decisions.

You may be supporting people in making difficult or important decisions which may impact on their quality of life and independence and have long term consequences.

What will you need?

Good communication skills

Good listening skills

Ability to empathise

Motivation to secure the rights of people from all backgrounds

Working with, or having knowledge of health and social care

A good knowledge of IT skills for recording information and using e-mails

Flexibility to work during the working week

The safety and wellbeing of our service users and colleagues is our first priority, which is why it is now a condition for anyone joining us that they have either had the recommended Covid-19 vaccine or agree to have it when offered by the NHS. You can find more information on our approach and why we have made this important decision in our attached Covid-19 vaccination information document.

Why should you volunteer?

Do something meaningful by helping others and use your own experience in a positive way

Build confidence and self-esteem

Receive ongoing training to develop skills in communication and teamwork

Useful experience for your CV and personal development

Help us changes lives!

Who is Rethink Mental Illness?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise, Understanding and Equity. If these values resonate with you, we would love to hear from you.

The Volunteer Recruitment Coordinator looking after this opportunity is Rebecca Dolphin. If you have any questions or to discuss alternative methods of applying please contact at

Just a couple of final things,

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning (LGBTQ ), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.

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