Description

Project Manager – Healthcare Research

Type: Permanent

Location: UK, Poland or Germany

Reports to: Operations Manager – Healthcare Research

Salary: DOE

About THG Fluently

For 17 years, THG Fluently has provided expert translation services to business around the world, and since 2018 has been part of tech and retail giant, The Hut Group. Whilst continuing to partner with businesses across multiple industries in their international ambitions, we now also form a key role within the THG Ingenuity ecosystem. THG Ingenuity empowers their e-commerce partners to scale globally through its end-to-end offering, allowing brands to tap into the technology and expertise that drives THG’s $1.5bn annual turnover. Fluently enables THG Ingenuity clients to enter and disrupt international markets through localisation, ensuring no market is out of reach.

We have an excellent opportunity for a Project Manager to join our team. As part of Operations you will support the Translation Team with the production of language services in accordance with our ISO-accredited quality management system.

Requirements

Duties & Responsibilities:

  • Oversee the full-cycle of project management across a wide range of our services to meet revenue and margin targets
  • Carry out proofreading, editing and translation, as well as text analyses and other text processing, including typesetting, tabulation, artwork and page layout
  • Use translation management software to leverage internal and translation memory segment repetitions
  • Update the company’s administration systems for project, supplier and client data in accordance with our ISO-accredited quality control procedures
  • Source the most appropriately skilled linguists or facilities providers
  • Manage and maintain translation assets such as translation memories and glossaries
  • Work with established and new accounts to build trusted relationships with clients and develop efficient solutions to their language requirements and resolutions where necessary
  • Liaise with Accounts, IT, Sales, Linguist Community and Marketing staff to ensure excellent quality of service and high standards of customer care
  • Represent THG Fluently at client meetings
  • Skills & Experience:

  • A minimum of 4 years’ experience in a Project Management role
  • Fluency in German & English – both written and spoken language skills essential
  • Experience of managing projects for clients from any of the following fields would be an advantage: healthcare, life sciences, medical, pharmacovigilance, market research
  • Experience of working with high profile client accounts and managing client needs and expectations
  • Bachelor Degree in Translation or Linguistics
  • Experience with CAT tools, XTM preferred but not essential
  • Strong organisational/multitasking skills and ability to work in a fast paced environment whilst handling pressure when delivering to tight deadlines
  • Excellent communication and client service skills
  • Excellent eye for detail
  • Strong formatting skills
  • Excellent communication and client service skill
  • Benefits

  • Competitive base salary + discretionary bonus
  • A global, vibrant, diverse and inspiring environment
  • Support as well as unique career development opportunities across the wider THG Group
  • THG Staff Discounts
  • Unfortunately due to the high volumes of applications our opportunities attract, we are sometimes unable to respond to every application. If you haven’t heard from us within 14 days of applying, please consider your application to have been unsuccessful on this occasion. Should you have any specific questions about this or other applications for positions within THG please contact one of our Talent Team to discuss further.

    THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

    THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

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