Advert Text:

At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on. 

We are now recruiting to an exciting new post to ensure we are organised in the best way to deliver the Council’s vision and ambitions to make Hammersmith and Fulham the best place to live and work. 

Hammersmith & Fulham is a naturally ambitious council – so we’re looking for inspirational leaders who share our passion for supporting our residents and responding to local needs. 

The post holder will be responsible for overseeing the management and procurement of Temporary Accommodation and Private Rented Accommodation to prevent homelessness and support residents experiencing a housing crisis. 

You should have management experience within a busy public facing housing service; able to support and motivate a team of officers and senior officers to manage the delivery of a large and diverse property management service whilst supporting vulnerable households in temporary accommodation in accordance with the Council’s statutory duties. 

You will be experienced in managing the Council’s property procurement service, ensuring that robust procurement processes are in place. You will need to possess strong negotiation skills to lead in supplier/contractor negotiations to ensure the procurement of affordable and suitable accommodation in pursuance of the Council’s statutory homelessness duties. 

You will be responsible for overseeing the property procurement, renewal of leased accommodation, as well as managing contracts with suppliers across all accommodation types. You must be able to hit the ground running, with a real commitment to delivering excellent customer service.

Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.

Role Responsibilities:

  • To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable and well maintained temporary accommodation. Provide guidance and advice to landlords and colleagues on the standards of properties and management required. 
  • To have overall responsibility for the management of a diverse range of temporary accommodation including repairs, voids, landlord liaison, lettings, tenancy management and related areas; whilst ensuring health and safety compliance across the portfolio. 
  • Lead on developing links and partnerships with other agencies including private letting agents, landlords, local authorities and Registered Social Landlords (RSLs) to ensure adequate supply of housing to fulfil the Council’s statutory obligations to prevent homelessness and rough sleeping in the borough.
  • Responsible for delivering the Council’s Temporary Accommodation Procurement Strategy including the procurement of suitable properties within London, assessing physical conditions and providing guidance on issues of suitability.
  • Finally, an ability to deploy problem-solving and project management skills to identify and develop solutions and the use of strong inter-personal skills to shape and influence effectively are essential.
  • People Values:

    How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

    We are fair

    We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

    We are caring

    We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

    We are collaborators

    We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

    We are driven

    We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

    Recruiting for Attitude:

    Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes: 

    Complex problem-solving 
    The ability to work within a complex system and find simple solutions and outcomes that deliver real change. 

    Critical thinking 
    The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources. 

    People management 
    You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals. 

    Coordinating with others 
    You have the knack of working well with others. You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others. You can also recognise how others work, think, and feel to get the most out of collaboration. 

    You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners. This includes understanding how to structure and undertake successful negotiation on an organisational-wide level. 

    Service orientation 
    You must be unequivocal in your commitment and drive for outstanding service delivery. Both in terms of the quality of products and work delivered as well as the achievement of objectives. You and your team can demonstrate how your overall contribution to the organisation and service delivers to our organisational aims and objectives. 

    Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

    Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

    We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

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