About us

In April 2021, GreenSquare and Accord Housing Association merged to create a bigger, better, organisation. GreenSquareAccord now provides over 25,000 homes to more than 54,000 people, we deliver over 3 million hours of care to individuals every year and have a geographical reach from Newcastle upon Tyne to Salisbury, Wiltshire. We have a staff team of approx. 4,000 people.

The GreenSquareAccord story is about building better lives. GreenSquareAccord is committed to building more homes and providing more care and support to more people, whilst still delivering the locally-focused services to the people who need them most. 

Everything we do comes back to people – whether that’s providing a good quality, safe home, helping someone to live an independent life, addressing social injustice and equality and everything else in between. 

Our vision for GreenSquareAccord is to be an organisation where people can enjoy happiness, health and prosperity.


About the role 

We have a new opportunity to join us as a Support Worker – Triage on a full time and permanent basis. You will be a part of the Gloucestershire Domestic Abuse Support Service which, in addition to support services, operates a Help Desk and manages Places of Safety properties. The team is part of the organisation-wide Supported Housing service.

You will operate the Triage system, assessing support needs of service users and identifying appropriate support pathways. As Support Worker, it is your duty to  assess risk and offer immediate safety and support advice before service users are referred for ongoing support.

You will give practical, emotional, and housing related support to people at risk of domestic abuse and work effectively with the wider staff team, other professionals such as social care and service users, carrying out support tasks as directed. 

You will also help facilitate groups and other activities that are in the common interest of this client group, including help to develop community links.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. 


About you 

You must have a good standard of General Education and the ability to use email, Microsoft Office and other relevant IT systems

You should have experience of working with victims of domestic abuse and experience of working directly with customers in a challenging or potentially challenging environment. Knowledge and practical experience of conducting risk assessments in domestic abuse and creating safety plans is essential. 



In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP). 


All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. All applications submitted will be anonymised as part of our recruitment process.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the ‘essential eligibility criteria’ for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know. 

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