Team Leader

  Location:  Lambeth

Job type:  Permanent, full-time

Working Hours:  40 hours per week. Monday-Friday 6am-2.30pm

Salary: £24,393

Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Lambeth. With a professional, dedicated and friendly team of Refuse and Recycling and Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for like-minded Team Leaders to join our team of essential key workers and help us make a positive difference to the environment we all live and work in.

You will be the public face of Serco’s Environmental Services team in the community. As a Team Leader you will supervise and coordinate the Street Cleansing Team on your pre-planned route, carrying out and overseeing a range of activities designed to maintain clean streets in the area. Duties will include scraping away weeds, manually sweeping and shovelling silt, cleaning dog mess, removing flyposting and graffiti, emptying litter and dog bins and the removal of fly tipped waste. We are on the front line when it comes to making sure our community remains a beautiful, safe and clean place to live and work, a responsibility we take great pride in.

In addition to this, you will record the daily attendance of all staff in your area, identify, understand, implement and communicate key performance indicators and ensure the team meets these standards, report any issues and on progress of works and contribute to the culture of continuous improvement wherever possible.

We know that Environmental Services workers are our community’s unsung heroes and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a cleaner, greener living and working space for everyone in Lambeth.

 In addition to job satisfaction, we also offer a fantastic work/life balance. With pre-planned routes and set start and finish times, there are no nasty surprises or late finishes with Serco, leaving you with plenty of time to spend with your family and friends.

You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Street Cleansing Operatives and Drivers who now hold Supervisor, Operations Manager and Contract Manager titles.

We are dedicated to the ongoing development and career progression of our Street Cleansing Team Leaders, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, HGV Class 2 Driver Training, Transport Manager CPC, Team Leader and Management training, and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.

What do I need to do the role?

To be considered for a position within our team, you will have strong communication and interpersonal skills as well as be self-motivated with the willingness to undertake further training when required and work well within a team.

You should have good IT skills and a basic understanding of Health and Safety Legislation and best practice. If you have IOSH and/or Management qualifications, this would be an advantage.

A driving license is essential for this position as you will at times be asked to drive a small electric cage vehicle.

We are looking to hear from candidates who are flexible with shift patterns and have the willingness to go the extra mile when required. You will be expected to be someone who can demonstrate strong customer service skills and are happy in dealing with members of the public.

Previous experience of working within Street Cleansing is not essential as we will provide any additional training you may need.

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment. 

What we offer

  • The opportunity to make a real difference to the quality of life in our communities
  • A role as a company ambassador
  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • Interesting, varied and enjoyable work
  • A company that recognises your contribution
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