Would you like to work for a leading Advocacy Service?

Do you want a rewarding career where you can really make a difference?

If yes, join us here at Rethink Advocacy.

We have an exciting opportunity for a Statutory Advocate to join our inspiring and friendly County Durham team. Your role will be a permanent, full time 35 hour position working in County Durham.

Our advocacy services provide specialist advocacy services as appropriate across a range of disciplines including, IMCA, DOLS RPR, IMHA, Care Act and Community Advocacy. We provide a range of statutory (instructed or non-instructed) and non-statutory advocacy support in secure units, hospitals, care settings or in the community.

Who are we?

We’re Rethink Advocacy, part of Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What will you be doing?

  • Providing a high quality, responsive and effective advocacy service in accordance with the service specification, contract and legislative timescales.
  • Ensuring that individuals understand and can exercise their rights; supporting people to access information, to understand better what is happening, what is planned, and the options available to them to make better informed decisions and be more involved in their care and support.
  • Acting on allocated referrals in accordance with the service standards and engagement protocols, communicating with referrers as required in order to ensure the client’s rights under the relevant act are observed.
  • Representing patients’ interests when they are not able to do so themselves, including working within a best interests framework for any eligible patient who lacks the mental capacity to instruct the advocate
  • Keeping accurate factual records relating to the service users and their cases, including keeping the case management database up-to-date.

Do you have what we are looking for?

  • Completed or am working towards National Qualification in Independent Advocacy (Level 3 or new Level 4)
  • Completed or working towards additional specialist units: IMCA, DoLS , IMHA, ICAA.
  • Experience of working in one or more of the following specialist areas: learning disabilities; mental health/capacity; older people; physical disabilities; sensory impairment; substance misuse;
  • A good understanding of advocacy practice and principles of empowerment and knowledge of relevant legislation
  • Ability to respect and promote a person’s right to make informed choices and decisions without influence
  • Ability to manage a complex caseload covering a wide range of subjects ensuring independence and clarity of decision making.
  • Ability to support clients who may have a range of particular communication and other needs.
  • Ability to collate information and write formal reports to a high professional standard.
  • Ability to travel throughout the Locality, including travel when required to Hub Office

The safety and wellbeing of our service users and colleagues is our first priority, which is why it is now a condition of employment for anyone joining us that they have either had the recommended Covid-19 vaccine or agree to have it when offered by the NHS. You can find more information on our approach and why we have made this important decision in our attached Covid-19 vaccination information document.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses. You will also receive:  

  • Salary of £21,703.54 to £23,906.01
  • Contributory pension scheme
  • Life assurance and employee assistance programme
  • 25 days annual leave rising to 30 days plus bank holidays  
  • Your "Rethink Day" – 1 day’s additional leave (pro rata) on your Birthday
  • Eyecare vouchers
  • Flexible working  

Don’t just change jobs, change lives!

The Resourcing Lead looking after this role is Rose Adams. If you have any questions about the position, please feel free to drop her an email at or give her a call on 0121 522 7026 

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.

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