• Full Time
  • Anywhere

Job Number



Commercial Services: Sport



Contract Duration


Responsible to

Head of Sport


Based across 3 sites, Bangor University has a range of indoor and outdoor sports provision and is in the process of expanding the sporting offer to students. The University’s’ unique geographical position enables students to experience some of the best mountain and water based sporting facilities in the UK alongside the more traditional team and individual sports within the British Universities and Colleges(BUCS) sport framework. The facilities also serve the local community and University staff.

Purpose of the Job

To provide supervision of University Sports Facilities.

To ensure a safe and enjoyable experience for all users of University facilities.

Main Duties and Responsibilities

Supervising and assisting in the set-up and take down of sports activities and equipment at a range of University venues – including Normal Site, Canolfan Brailsford, Treborth and others as directed. 

  • To make regular checks of the premises and users, reporting on defects and breakages of the building and equipment to the Management

  • Ensure all users follow the regulations associated with the sports facilities, and all safety procedures are adhered to.
  • Focusing on delivering excellent customer care and a quality service to the customers, you must have a responsible attitude, excellent communication and decision making skills.
  • To contribute to the Sports departments programme of coaching and instruction of activities.
  • Liaising regularly with Canolfan Brailsford Reception and other University Sport staff.
  • You will need to be self-motivated and be able to demonstrate your commitment to high standards of service delivery 
  • Maintain and prepare facilities and equipment for activities to take place to the highest standards
  • Give advice and assistance to users if requested
  • Deal with accidents and emergencies
  • Open and close the sports facilities, with special responsibility for securing the building
  • Such other duties as are appropriate, and may from time to time, be requested by the Manager or their nominated staff. 
  • Other Duties and Responsibilities

  • The post holder will be expected to participate in performance review and developmental activities. 
  • The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Scheme.
  • The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for him/her self and for other members of staff, students and visitors affected by his/her actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments. 
  • The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their posts.
  • Person Specification

    Qualifications / Training


  • Minimum of 4 GCSEs at grades A* – D (incl. English and Maths) or NVQ level 1 in a relevant subject area.
  • A basic first aid qualification.
  • Desirable

  • Sports and Leisure related qualifications (BTEC, C&G or similar).
  • Coaching or Fitness Instruction qualifications.
  • European Computer Driving License (ECDL).
  • Knowledge of Health & Safety.
  • 3 day First Aid at work certificate.
  • Work Related Experience


  • Previous experience of working in a sports and / or leisure environment in a public facing role.
  • Experience as a participant, coach or similar in a range of sports and activities.
  • Desirable

  • Experience of working in an FE or HE sport environment.
  • Experience of working on a shift pattern.
  • Skills / Abilities


  • Evidence of good customer care skills with the ability to empathise and work with customers of all age groups and ability.
  • Effective communication, interpersonal and interactive skills, including ability to develop effective relationships with users of the facilities and provide advice and guidance as necessary.
  • Able to work both within a team and also to work efficiently on own initiative.
  • The ability to communicate through the medium of Welsh or commitment to learn.
  • Desirable

  • Ability to manage the day to day supervision and preparation of sports facilities.
  • A driving licence.
  • Personal Qualities


  • Ability to inspire, motivate and encourage people through fitness.
  • Well organised, self-motivated, committed to continuous professionalism.
  • Able to demonstrate drive and enthusiasm for sport and physical activity.
  • Be willing, helpful and polite.
  • Desirable

  • Willingness to learn new skills.
  • Experience of working in a bilingual (Welsh and English) and multi-cultural environment.
  • The ability to communicate through the medium of Welsh is desirable for this post.
  • Other


  • The flexibility to work evenings and weekends as required by the shift pattern.
  • General

    The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally. 

    We are a member of Advance HE’s Athena SWAN Gender Equality charter and hold a Bronze award in recognition of our commitment to and progress towards gender equality within the University’s policies, practices, and culture. We are proud to be a Disability Confident employer. 

    All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact. 

    All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.

    All candidates must meet the requirements of UK ‘right to work’ requirements *** If you require Home Office permission to work in the UK, or need to switch your visa status in order to take this job we recommend you use the following link to information about the routes into employment and to check eligibility requirements:

    Please note that we are unable to employ anyone who does not have the right to live and work in the UK legally. When applying for this post you will be required to explain the basis upon which you believe you will be able to live and work in the UK legally on the commencement date of the role should your application be successful.

    Please note that, in the event of applications being received from candidates on the University’s Redeployment Register with a reasonable skills match to the post specification, these applicants will be given prior consideration.

    Disclosure and Barring Service

    This post is subject to a satisfactory Disclosure & Barring Service check. As Bangor University meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service (DBS) before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. DBS checks will be updated every 3 years.

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