• Full Time
  • Anywhere

Would you like to work for a leading mental health charity?

Do you want a rewarding career where you can really make a difference?

If yes, join us here at Rethink Mental Illness.

We have an exciting opportunity for a Service Manager to join our inspiring and friendly Community Support Service Team. Your role will be a Permanent position, working full time 35 hours per week based in Milton Keynes

We provide a range of community-based services, including running facilitating open sessions in different locations, community based activities, workshops and one- to-one support working.
We take a holistic approach to working with you individuals and will support and encourage you them to participate in both physical and creative activities and goal setting that aid your their recovery and improve your wellbeing. We work closely with variety of local organisations to offer this broad base of activities and support.
In partnership with Richmond Fellowship we also facilitate a weekly Hearing Voices group.
We run a successful closed Facebook group which informs you members about service activities and offers support from staff and peers. In the coming few months we want to build on our already successful Peer lead group work.
Some people that use the service also run a weekly peer-led support group which we can introduce people to for additional peer support.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise, Equity and Understanding. If these values resonate with you, we would love to hear from you.

What will you be doing?

  • Lead and develop teams to deliver forward thinking, recovery orientated and high-quality services that meet the needs of individuals and commissioners
  • Delivering peer support services and supporting vulnerable people with mental health needs in the community including those who are stepping down from inpatient services
  • Ensure that the tools of person-centred recovery planning (ISSP) are embedded into local practice and that all staff are utilising RIS (Rethink Information System) correctly to record support activities
  • Drive compliance with all policies and regulatory requirements; whilst striving to achieve the best possible outcomes and internal/external recognition of quality
  • Ensure all staff are supported and developed through on the job coaching, individual supervision, group supervision and appraisals, identifying and promptly addressing learning and development needs
  • Support the implementation of change, best practice and continuous improvement
  • Have a focus on Peer development for service users with a view to increasing peer support groups and becoming part of the wider peer support network.
  • Do you have what we are looking for?

  • Experience of managing a service ideally with people with mental health needs or in another health or social care setting, including managing & supporting a staff team and volunteers
  • The ability to assess, plan and monitor support to achieve & evidence recovery and service outcomes
  • Experience of leading and managing a dispersed team across multiple sites, including recruiting and managing performance
  • Demonstrate a significant knowledge and understanding of the needs of people with mental illness and I am familiar with best practice developments
  • Have an NVQ 3 / QCF Diploma in Health & Social Care related subject
  • The safety and wellbeing of our service users and colleagues is our priority. It is a condition of employment for anyone joining us in a front-line role that they have either had the recommended Covid-19 vaccine or agree to have it when offered by the NHS. We also require all staff to undertake regular testing to ensure the safety of service users and staff. You can find more information on our approach and why we have made this decision in our attached Covid-19 vaccination information document. This includes information for pregnant women and people from Black, Asian and Minority Ethnic communities. 

    What will you receive?

    You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses. You will also receive:

  • Salary of £25,690.03 to £28,879.59
  • Annual increments up to the top of the band
  • Contributory pension scheme
  • Life assurance and employee assistance programme
  • 25 days annual leave rising to 30 days plus bank holidays
  • Your “Rethink Day” – 1 day’s additional leave (pro rata) on your Birthday
  • Eyecare vouchers
  • Flexible working
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