• Full Time
  • Anywhere

Security Officer

Great Western Hospital

Swindon, SN3 6BB

Part time (16 hours per week) 4 on 4 off shift pattern


Starting salary from £19,737.00 per annum, pro rata (Agenda For Change – Band 3) you will also receive unsocial pay for working weekends and bank holidays, there will also be working days with the opportunity for overtime covering holidays and sickess.


Here at Serco we’re looking for a Security Officer to join us at Great Western Hospital, Swindon. Reporting into the Security Manager, you will help and support all patients, visitors and staff both routinely and when faced with difficult and distressful situations. This includes providing assistance when staff are faced with violent or abusive patients, visitors or members of the public through undertaking verbal defence and influence and if necessary, control and restraint in a professional and legal manner. It is important to have prior knowledge of knowing how and when to use, ‘Use of Force’/Control and Restraint techniques in a professional way remaining within the boundaries of the law. Daily reports of incidents or accidents must be completed.

You will be expected to assist with complex needs like mental health, Dementia, Alzheimer’s, Autism and Asperger’s, Drug and alcohol dependency, Child and Vulnerable adult safeguarding and legal matters regarding Mental Capacity and Mental Health Act Sections.

The Security Officer will patrol the site both internally and externally and activate or de-activate alarms when needed and wear issued P.P.E body armour, due to increased knife presence and threats.

As part of your role, you will deal with Operation of Body Worn Cameras, Closed Circuit Television (CCTV) in accordance with operational instructions, SIA Legislation and approved code of practise. (PACE) Providing footage of incidents to required authorities when requested. You will also use IT software in relation to security and access control operations etc.

This is an incredibly important role within the Hospital as you are ensuring that patients, staff and visitors feel and are kept safe at all times. You must contribute in a team approach with the police on investigations of thefts, criminal acts or bomb threats, attend court to assist authorities in legal cases and ensure fire safety checks are maintained in accordance with the fire safety policy.


What you’ll need to do the role
You will be able to demonstrate previous Security experience, preferably within a large corporate or Hospital setting. It is essential to have a valid SIA Door Supervisor Licence, as well as an SIA Security CCTV License. Control and restraint techniques are also important for this role.

Why Serco

Meaningful and vital work: Working within Security at Serco means that you’ll play a critical role in ensuring that patients continue to receive the safety and support that they need 24/7.

A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.

Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.

What we offer

  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.


About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team

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