We are looking to recruit a Salesforce Solutions Architect.

  • Location: London Bridge
  • Salary: £90,00 per annum
  • Contract type: Full time, permanent
  • Closing date: 18 June 2021
  • The Salesforce Solution Architect will work across multiple projects and will be accountable for all aspects of the Salesforce and contact centre solution architecture. The Solutions Architect will have overall design accountability on projects and be responsible for ensuring the completeness of the architecture. The Solutions Architect will work closely with the scrum master and business to turn business requirements into technical solutions. The Architect will steer the project through architecture processes, including agreeing architecture deliverables, quality assuring the project technical outputs and arranging & coordinating design reviews at appropriate stages of the project lifecycle. The Salesforce Solution Architect will keep up to date on innovative technologies, and demonstrate understanding through effective and rapid delivery.

    As one of the largest and top performing housing associations in England, the Hyde Group owns or manages around 50,000 homes in London, Kent, Surrey, Sussex, Hampshire, the East of England and East Midlands. Our vision and purpose is clear. We are determined to build more homes and provide simple, easy-to-use landlord services for all our customers.

    We are proud of our rich history, but more importantly, we are excited and inspired about what the future holds. Our recently published strategy detailed how we want to create a truly customer-driven organisation, and to provide modern, energy-efficient, and safe homes that meet peoples’ needs in the long term. To realise our ambitions, we are undertaking an ambitious and truly cutting edge technology change programme, starting with the implementation of Salesforce.


  • Responsible for the overall design of the functional Salesforce.com solution and for recommending best practice solution designs based on business needs
  • Ensuring the Product Delivery team deliver agile and cost-effective solutions
  • Participate in discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements and synthesize requirements to create clear and comprehensive user stories and solution design documentation
  • Design elegant, innovative Salesforce solutions, involving configuration of Salesforce and managed packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
  • Articulate the benefits and risks to a solution’s feasibility and functionality
  • Participate in practice development, and continuously look to improve the delivery model and implementation process
  • Contribute significantly to thought leadership across the platform including ideation and design of new accelerators
  • Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
  • Recommending innovations which enhance the operation and functionality of Hyde systems
  • Provide hands-on, expert-level technical assistance, coaching and mentoring to developers and other junior staff.
  • Requirements:

  • Active Salesforce certifications and ability to achieve additional relevant certifications upon hire
  • Proven ability to design and optimize business processes and integrate processes across disparate systems, incorporating best practices
  • Experience writing user stories to capture Salesforce requirements
  • Experience designing or building Salesforce integrations with 3rd party applications
  • Experience with data migrations from third party systems to Salesforce
  • Excellent client-facing written and oral communications skills, relationship focus, and strong technical and business acumen
  • Detail-oriented with the ability to quickly assimilate and apply new concepts, business models, and technologies
  • Strong problem-solving skills, ability to multi-task, and a high degree of emotional intelligence
  • We offer a , the ability to engage in flexible working, 26 days annual holiday and a 35 hour working week and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

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