Repairs Supervisor

Location:  North Hampshire

Salary:  £33,553 + discretionary bonus

Closing Date:  Wednesday 11 August 2021

We’re VIVID! –We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!

As one team we make a difference to people’s lives. Join our journey as we continue to build more homes and brighter futures, giving our customers a safe, secure home and the foundations for their continued wellbeing.

We’re Disability Confident Leaders and proud partners of LGBTjobs. Come and join us and make a real impact on the people within our local community.

We’re Hampshire’s largest provider of affordable homes with around 900 staff, who put our customers at the centre of everything they do. As a ‘people’ business, we work hard to create a high performing and fun working environment. We invest in our people’s development, whilst looking after their wellbeing with our award-winning initiatives.

We’re recruiting for a Repairs Supervisor to join our team in Basingstoke covering the North Hampshire region with ability to work flexibly from home and the office. You’ll need a full current driving licence with access to a vehicle for your work travel. You can claim mileage for your business travel at 45p per mile , excluding the 1st 15 miles of your day. This is a full-time permanent position, working 39 hours per week. Want to know what we can offer you?

  • 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
  • A generous contributory pension 
  • Medi-cash policy to claim back some medical costs to ensure we look after you and your loved ones
  • Discounts portal to save money on various products and services, including holidays, shopping and cinema
  • Countless professional development opportunities 
  • A real sense of work/life balance where we promote flexible working and an agile culture.
  • Here’s the facts about the role:

    As a Repairs Supervisor, you’ll line manage a team of trades staff who specialise in a range of skilled trades. You’ll have regular 1-1’s and performance reviews with each team member; managing any absence and performance issues where needed. You’ll also recruit new staff and take necessary action to make sure your team remain fully skilled, flexible and high performing.

    You’ll carry out ‘work in progress’ inspections to ensure work is being carried out safely, accurately and on time (in line with set timescales). You’ll need to be sure that your team are always acting appropriately and professionally. With our focus on delivering a good customer experience, you’ll carry out complaint investigations and act to resolve matters quickly.

    You’ll need to have a proven track record of being a great leader who’ll help to motivate the team to deliver a ‘right first-time’ service. You’ll have some good IT skills , be organised and able to work well under pressure . You’ll have good overall technical knowledge of repairs and maintenance services (especially health & safety processes and procedures). Knowledge or experience of working in social housing would be beneficial. 

    Offers are subject to a DBS check.

    First interviews will take place via Microsoft Teams .  Don’t have Microsoft Teams? Download it for free here!? ??

    We’re committed to diversity and inclusion.  And want people from all walks of life to apply for our vacancies. We’re a disability confident leader with disabled-friendly offices. And we’ll make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form.

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