Children and Young People’s Services
Looked After Children – Resources

Quality Assurance Manager (Residential Services)

Grade 14 with corresponding salaries £42,821 – £46,845

This is an exciting opportunity to join our Residential Services in a new role. Your role will be to support work to improve the standard of practice across Children’s Residential Service, as part of the improvement programme and in line with the Children’s Home Regulations and Quality Standards.

You will support the Service Manager in driving forward the service plan. You will undertake audits of our Children’s Homes, review progress, and support the delivery of projects which link directly to the service plan, and contribute to the work undertaken to ensure our Children’s Homes provide a high standard of care, keep our children and young people safe and support them to achieve.

You will work directly with the registered managers of the Children’s Homes, ensuring they are support and challenged to deliver excellence, and work collaboratively with partners and colleagues.

To apply for this role you will:
•Have exceptional knowledge and practice experience which directly relates to children’s residential care and the inspection framework
•Have experience of quality assurance and service improvement work
•Have experience of change management
•Have the ability to shape and lead on policy, and to evidence standards within a residential care setting
•Hold a management qualification at level 5 (or equivalent)

We encourage you to speak to Darren Bird, Service Manager on 07909 283857 or email about the post before submitting your application.

It is anticipated that interviews will take place on Monday 24th May & Tuesday 25th May 2021.

As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.

Apply on-line via the jobs portal or for further assistance contact the Payroll & Employee Services Team via e-mail at or

In line with the County Council’s Recruitment & Selection Policy, please note that we are unable to accept CV’s. Any information provided on CV’s will not be considered for short-listing purposes.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘[email protected]’ as you will not be notified by any other means.

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