Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes. We are an essential service and have operated throughout the Covid19 pandemic. 

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.

What you will be doing:

Reporting to the Area Operations Manager, you will lead, support and develop a local management team. You will drive their personal performance and improve team engagement. You will be responsible for a mixture of Water Treatment Works, Reservoirs and Booster Stations, a total of over 80 water production sites. You will lead your team to ensure that we consistently meet our regulatory performance measures and performance commitments including health & Safety, asset health, customer satisfaction and drinking water quality.

Process and Water Quality Management – Ensuring the sites achieve & maintain very high levels of water quality, good asset reliability to meet the required output volumes at the agreed cost.

Financial Management – Owning and managing the budgetary and financial activities of the sites and team, driving efficiencies into the overall area operational budget.

Performance Management – Ensuring team’s productivity and overall maintenance completion and you will be responsible for developing the team, driving their training and health & safety awareness.

Customer & Stakeholder Management – Ensuring an exceptional service to our customers with early personal interventions as required.

Health and Safety – You will be responsible for safety on the sites under your control and lead the Health and Safety culture of your team as well as auditing the Health and Safety system & processes.

We’re looking for you to:

Lead a team with leadership credentials and relevant process or manufacturing experience for this exciting management role in water production.

Have excellent organisational skills, a keen eye for detail and a demonstrable ability to manage workload under pressure.

Excellent communication and interpersonal skills are essential and you must be adaptable and quick thinking.

Relevant health & safety qualifications (NEBOSH general certificate or equivalent) and experience of applying these in an operational environment are desirable.

What’s in it for you!

The role provides a fantastic opportunity to think differently about how we ensure reliability and resilience of our assets, enhance the wellbeing and skillsets of our people and drive a sustainable operating model. No one day is the same in the life of a production manager.

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme.

Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we are a Times Top 50 Employer for Women.

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