• Full Time
  • Anywhere

Compliance, Governance and Risk – University Cases Team

This full-time position is available on a permanent basis, based primarily on the Streatham campus. This post is part of the University’s Compliance, Governance and Risk directorate.

Summary of the role/position

This position offers an exciting opportunity for those wishing to develop their career in casework. We are looking for a committed and resilient individual who has the required experience and skills to join our busy team. The primary focus of the role will be the investigation of cases under the Student Complaints, Sexual Misconduct, Fitness to Practise and Disciplinary procedures.

The successful role holder will provide a high level of support and advice to colleagues in Compliance, Governance and Risk as well as colleagues within the wider University. You will maintain an extensive knowledge of regulatory requirements and relevant law with respect to casework (e.g. Consumer Rights Act (CRA), the General Data Protection Regulation (GDPR), Equality Act 2010, Office of the Independent Adjudicator (OIA), the Quality Assurance Agency Quality Code).

The successful applicant for this post will have experience of working flexibly both as part of a team and of working independently to deliver an outstanding customer service experience. You will have excellent organisational and communication skills, and ideally have experience of casework in this or a similar compliance related background.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2019). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2017.

Our research income in recent years means we’re the fastest growing UK Research University with some of the world’s most influential scientists, and we seek to answer some of the most fundamental issues facing humankind today through this. 98% of our research is of international quality (2014 Research Excellence Framework). We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Exeter is one of only a few UK cities to have been designated as a UNESCO Creative City. In 2019, Devon was voted as having the best quality of life of anywhere in England and Wales, making it a popular choice for both work and study.

Equality, Diversity and Inclusivity at Exeter

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment in which to work. We are an equal opportunity employer, a Disability Confident employer and an Athena Swan accredited institution. Since 2019, the university has also signed an Armed Forces Covenant, demonstrating the University’s commitment to supporting the Armed Forces community. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.


We offer some fantastic benefits including:

  • 41 days leave per year
  • options for flexible working
  • numerous discounts at leading retailers
  • onsite gyms on all of our campus’ and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
  • Please note, previous applicants need not apply.

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