CHP are an award winning, people focused organisation based in Chelmsford, Essex, and we are hiring. We have been providing more homes for people unable to rent or buy privately since March 2002 and we aim to build a home a day – 365 new homes per year.

We are looking for a Plumber to carry out bathroom/kitchen modifications, plumbing repairs, renewals and other associated works to CHP owned properties and other dwellings as instructed.

There couldn’t be a more exciting time to join CHP as we are currently experiencing three times the growth of the industry average. Whilst our customers are at the heart of everything we do, we also aim to make sure our people are happy and healthy, so they can provide the best services.

Our commitment to our people has been recognised for a number of prestigious awards. In 2018 and 2020 we were ranked a Top 100 Not-For-Profit Organisation to Work for by the Sunday Times and named a Top 25 Housing Association by 24housing magazine. We are a voluntary living wage employer and accredited as a Disability Confident Employer.

Requirements

  • Carry out bathroom/kitchen modifications, plumbing repairs, renewals and other associated work in properties owned or managed by CHP and other landlords to agreed standards of workmanship;
  • Conduct quality carpentry, tiling, plastering and decorating works to complete repairs and renewals in accordance with required standards and skill level achieved;
  • Use a PDA and mobile software to receive and record works in accordance with the User Manual and as instructed;
  • Responsible under guidance for pre-ordering, booking and timely collection of materials and plant as required;
  • Responsible for the management of all allocated materials, plant, stock, tools and equipment issued;
  • Assist in ensuring the correct schedule of rates are booked for works carried out;
  • Provide excellent service to CHP’s customers and act in accordance with CHP’s Service Standards to meet a high level of customer satisfaction;
  • Keep all appointments made and ensure works are carried out to agreed standards and timescales to meet levels of productivity as agreed in annual performance reviews;
  • Collect any rubbish generated from site or notify appropriate member of staff to arrange collection;
  • Keep up to date on relevant changes to regulations or codes of practice and new materials;
  • Ensure all works are carried out having full regard to Manual Handling and Health and Safety requirements, including working at heights and asbestos awareness;
  • Be aware of relevant maintenance policies and procedures and services provided by CHP in order that appropriate advice can be given to customers;
  • Work 37 hours per week, between the hours of 8am – 6pm which may be on a rota basis;
  • Participate in a rota to provide out of hours service for plumbing and carpentry when required;
  • Undertake any other responsibilities relevant to this post, as directed by your line manager.

Transforming Lives

  • Embrace CHP’s mission, strategic objectives and values by being a great team player who leads by example in line with our competency framework to do what it takes to ensure CHP’s success, as well as customer excellence;
  • Taking responsibility for your own safety, you will follow correct procedures to ensure a safe and healthy working environment for yourself and others;
  • Adhere to the Risk Management Policy and notify your line manager of any identified risk;
  • Embrace equality, diversity and inclusion in the workplace and adhere to all other relevant policies and procedures.

PERSON SPECIFICATION

Essential

Qualifications

  • Evidence of attainment of good literacy and numeracy, e.g. through GCSEs or equivalent;
  • City and Guilds Plumbing – Level 2 (Craft) or NVQ 2 Plumbing (Craft) – Basic Grade;
  • Relevant qualifications or high level proven ability in skills complementary to plumbing, i.e. carpentry, tiling, plastering and decorating;
  • Full driving licence and access to a vehicle for work purposes.

Experience, knowledge and skills

  • 5 years experience within a building maintenance environment or relevant apprenticeship served;
  • At least one years experience of a relevant occupation working in occupied homes;
  • Knowledge of Manual Handling and Health and Safety in the workplace;
  • Ability to use own initiative and take on new work enthusiastically;
  • Methodical and accurate approach to work;
  • Ability to work as part of a team;
  • Able to undertake works out of hours;
  • Good IT skills.

Desirable

Qualifications

  • City and Guilds Plumbing – Level 3 (Advanced) or NVQ 3 Plumbing (Advanced) – Advanced Grade;
  • Gas Safe qualification (CCN1 including cookers);
  • CSCS card;
  • Qualifications in carpentry, tiling, plastering and decorating.

Please ensure you take the time to answer the questions on the application form. Failure to do so will disqualify you from the process.

Committed to equality of opportunity, we welcome applications from all sections of the community. Applications for job share and part-time working will be considered on a business needs basis.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Benefits

£35,009 Per Annum

Our benefits include a competitive pension scheme, a healthcare cash plan and numerous learning and development opportunities.

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