About the role:

Are you an accomplished PA or EA who is ready to manage the business life of our inspiring and highly regarded Digital Transformation Director?

This is a fantastic and rare opportunity to work for Thames Water in a role that is critical to supporting our Digital Transformation Director and the business in achieving our Purpose of which we are very proud, “ to deliver life’s essential service, so our customers, communities and the environment can thrive” . We are key workers, committed to our Values, reaching higher and being better every day to achieve our Purpose under these challenging circumstances, doing the best for our customers and the environment.

Our Digital Transformation Director is extremely hands-on, interested and involved in all aspects of Digital and is passionate about people, our Values and Behaviours. You will be supporting Thames Water’s and Digital Transformation’s strategic ambitions and initiatives, managing communications, 

You will contribute to a positive, collaborative and committed working environment, building respect and trust amongst colleagues. You will also practice skilful, intuitive diary management as well as being involved with project and event management.

To be successful you will be able to demonstrate some or all of the below:  

  • Loyal and trustworthy with a friendly, sociable approach, expressing a passion for Thames Waters’ Purpose, Values and Behaviours
  • Keeping calm, adapting and responding to change and events which are inevitable in an operational business
  • Highly organised with a professional, agile and diligent nature
  • Understand the needs of our customers, handling situations in a sensitive way
  • Proven success in a similar role, ideally within a highly regulated environment
  • Offer solutions with a natural problem-solving mentality
  • Excellent grammar and attention to detail
  • Shows initiative with a desire for change and making a difference
  • Positive outlook and optimistic disposition
  • What’s in it for you:

    Thames Water is a unique, rewarding and diverse place to work. We’re proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with award-winning mental health and well-being strategy.

    This is an exciting and challenging time for our business as a whole and the water industry. A backdrop of climate change and population growth is putting pressure on our existing water resources and in turn driving the need for a series of significant investments in our assets. The projects we will develop and deliver in the next 5 to 15 years, will leave a lasting legacy for future generations across London, the South East and the UK.

    Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our refer-a-friend bonus, where you can receive up to £1,000 for helping someone get a permanent position within the company. 

    We’re also proud to be here for our local community, offering all our teams two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities. 

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