Grade: Grade 6 Location: PPU West Bromwich

Purpose of the role 

Principal Duties & Responsibilities:

  • Lead on organisational and performance improvement work.
  • Provide a consultancy service to senior leaders.
  • Carry out projects, reviews, assessments and evaluations.
  • Develop frameworks using structured analytical techniques.
  • Interpret performance against measures using performance tools.
  • Report to decision making forums through written and verbal reports using information from a variety of sources.
  • Deep dive into causal factors of performance changes.
  • Respond to requests for data and statistics.
  • Technical development and maintenance of performance software and tools such as Signals from Noise (SfN) and Business Insights.
  • Undertake survey research, including questionnaire design and the analysis and interpretation of responses.
  • Participate in briefings, meetings, seminars and workshops, gathering and presenting performance related information.
  • To provide advice and guidance in relation to the use and interpretation of published performance data and for academic research.
  • To liaise with staff and officers across the organisation, the Office of the PCC, HMICFRS, Ofsted, CQC and other external bodies.
  • Essential Criteria Knowledge/Qualification A good standard of education, including an understanding of research and statistical techniques, including the ability to undertake research, determine the most appropriate methodology, formulate and test hypotheses. Experience

  • Proven numerical ability.
  • Able to work methodically and logically with an enquiring and analytical mind.
  • Significant IT skills with the ability to work with new systems.
  • Ability to create advanced functions in Microsoft Excel.
  • Effective written and verbal communication skills and the ability to work with people at all levels.
  • Ability to prioritise own workload and manage competing demands.
  • Self-motivated with the ability to work with minimum supervision and use own initiative.
  • Ability to identify problems and seek appropriate solutions.
  • Ability to work as part of a team
  • Skills & Ability

  • Proven numerical ability.
  • Able to work methodically and logically with an enquiring and analytical mind.
  • Significant IT skills with the ability to work with new systems.
  • Ability to create advanced functions in Microsoft Excel.
  • Effective written and verbal communication skills and the ability to work with people at all levels.
  • Ability to prioritise own workload and manage competing demands.
  • Self-motivated with the ability to work with minimum supervision and use own initiative.
  • Ability to identify problems and seek appropriate solutions.
  • Ability to work as part of a team
  • Desirable Criteria Knowledge/Qualification

  • Degree in a research/statistical discipline or other relevant subject (or demonstration of the intellectual abilities associated with that level).
  • Knowledge and understanding of performance management theory and techniques
  • Experience

  • Knowledge and experience of programming.
  • Problem solving skills accompanied with innovative and creative thinking
  • Skills & Ability

  • Ability to develop data visualisations.
  • Ability to develop content for qlik data analytics and data integration tools.
  • West Midlands Police are currently undertaking a long term review of staff pay and conditions. The grade, pay and other terms of employment are therefore subject to review and may change in the future.  West Midlands Police is a Disability Confident Leader – the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a Guaranteed Interview Scheme – all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview. Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities.

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