Job title: People Reporting Analyst

Location: Homer Road, Solihull

Salary: £25,000 – £35,000 depending on experience plus benefits 


As a global company of 50,000 employees, HR is at the heart of many of the vital services that Serco provide, from caring for vulnerable people, managing complex public services, to heavy rail and hospital operations. The People Reporting and Analytics team are passionate about what they do and are proud to make a positive difference to the services that Serco delivers. As the People Repoering Analyst, you will provide technical expertise and hands on development of People-related reports, dashboards and analytics. You will work closely with the rest of the People Reporting and Analytics team to enable the most effective use of People data to drive business decision making, change and strategic planning. You’ll lead on the design, build and delivery of reporting and analytics solutions to better enable the HR community to gain visibility of key management information and insights while building a strong understanding of Serco’s source systems, data architecture and reporting and analysis tools.


In return we can offer a supportive and collaborative environment that respects work/life balance and ultimately contributes to the delivery of vital public services in the UK.


What you’ll need to do the role


Firstly, you’ll need knowledge and experience of development within BI platforms and tools with strong data visualisation presentation skills and data manipulation skills, including ability to extract, transform, and analyse multiple large data sets. You’ll be able to translate complex data into a simple, easy to understand format for non-technical customers, and senior leaders. You’ll need experience of breaking down complex issues and develop solutions based on findings in the data. Lastly, it’s highly advantageous if you have experience of using SAP Business Warehouse, Business Objects, SAP Analytics Cloud and/or Microsoft Power BI.


Why Serco?

Meaningful and vital work: As part of a highly collaborative team, you’ll be able to strongly influence the direction of our solution team’s efforts that help us to deliver to our 500+ contracts.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find.

Great people: You’ll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.


What we offer

  • Up to £35,000 basic salary
  • Up to 6% contributory pension scheme
  • An autonomous and supportive culture
  • The chance to make a positive difference to public sector services

About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and [email protected] (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team

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