• Full Time
  • Anywhere

Pensions Administrator


Full time (37 hours per week) Monday to Friday, 9.00 – 17.00

Location: Lincolnshire County Council, LN2 1DY

Salary: £18,000 per annum

About the Role:
To provide an accurate, effective, economic transactional processing service administering pension data ensuring data is processed in accordance with and all relevant scheme policies.


Deliver a high quality, customer focused service to meet the requirements of all pension schemes, ensuring the delivery of a responsive service by reacting to and meeting a range of fluctuating pressures and daily demands. The postholder will also process Pension data according to statutory requirements to meet monthly/yearly deadlines and complete necessary documentation arising from payroll and pension information requests, including insurance claims and from external agencies.

About you

The successful candidate will have experience of working in a busy payroll environment with strong knowledge of pensions and experience of using Microsoft Windows and Office software. The successful candidate will be able to demonstrable experience of working to tight deadlines within a performance driven office.


Why Serco?

Meaningful and vital work: Working within a council partnership at Serco means that you’ll play a critical role in ensuring that our customers continue to receive the support they need.


A world of opportunity: It takes a diverse team to support a council and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.


Great people: Councils are busy places and you will find yourself interacting with staff, customers, visitors and of course your supportive team. You will be a significant part of the partnership.


What we offer

  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 



Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident level 3 employer and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 


At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team

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