• Full Time
  • Anywhere

Would you like to work for a leading mental health charity?

Do you want a rewarding career where you can really make a difference?

If yes, join us here at Rethink Mental Illness.

We have an exciting new opportunity for a Peer Support and Volunteer Coordinator to join our inspiring and friendly Bristol Community team. Your role will be a permanent position, working part time, 21 hours per week based in the service.

Our Bristol Community service provides 1:1 targeted support, telephone support and the development of peer support groups and peer/volunteer supporters. We believe that peer support can be used as a tool to aid in an individual’s recovery journey. We support people to build their own skills, confidence and resilience, reducing their reliance on services in the future. We work with diverse groups including those with learning or physical disabilities, dementia, older people, carers, young people as well those with a mental illness.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise, Equity and Understanding. If these values resonate with you, we would love to hear from you.

What will you be doing?

As a new role, you will focus on making our volunteering and peer support strategy a reality within the Bristol Community Support Service. This will involve:

Identifying and managing Peer facilitators and volunteers, matching them to roles, providing training, 1:1 support and supervision.

Working closely with the Service Manager and Team of Group Development Workers to map needs, priorities, and co-ordinate timescales for management of induction of new Peers & volunteers.

Devising a programme of events and activities tailored to promoting Peer network including succession planning to ensure a sustainable approach to our Group Development & Network offer.

Enabling the Group development workers to grow peer support that provide safe spaces for people to meet in their local community.

Identifying support needs or adjustments that will enable people with lived experience to become peer facilitators.

Developing relationships with local volunteer bureau and networks to promote our volunteering and groups programme.

Ensuring appropriate administration processes are in place and up to date to track, engage and communicate with our peers & volunteers.

Do you have what we are looking for?

Experience co-ordinating all aspects of the volunteer journey including recruiting volunteers through a range of channels and supporting volunteers to deliver their roles successfully.

Successful track record of effective working alongside Peers & volunteers including use of supervision, coaching techniques.

Experience of facilitating groups and delivering training to groups or individuals.

An understanding of engagement strategies with ability to initiate and develop links with difficult to reach communities.

Knowledge of risk assessment, identify potential risk and managing / mitigating risks.

IT literate with working knowledge of standard Microsoft Office programs and experience of accurate data entry to databases.

The safety and wellbeing of our service users and colleagues is our first priority, which is why it is now a condition of employment for anyone joining us that they have either had the recommended Covid-19 vaccine or agree to have it when offered by the NHS. You can find more information on our approach and why we have made this important decision in our attached Covid-19 vaccination information document.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses. You will also receive:

Salary of £19,432.27 to £21,703.54

Annual increments up to the top of the band

Contributory pension scheme

Life assurance and employee assistance programme

25 days annual leave rising to 30 days plus bank holidays

Your "Rethink Day" – 1 day’s additional leave (pro rata) on your Birthday

Eyecare vouchers

Flexible working

Don’t just change jobs, change lives!

The Recruitment Advisor looking after this role is Rose Adams. If you have any questions about the position, please feel free to drop her an email at or give her a call on 07775682782.

Just a couple of final things,

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.

Would you like to work for a leading mental health charity?

Do you want a rewarding career where you can really make a difference?

If yes, join us here at Rethink Mental Illness.

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