We have an exciting opportunity for a Maintenance Officer to work in our Asylum Accommodation and Support Services Contract. AASC offers a range of improvements, with particular focus on assisting individuals through the asylum system. They will ensure that vulnerable asylum seekers have access to the support they need and set clear requirements on the standard and condition of accommodation.

The primary function of this role will be to provide building maintenance services to properties within the Norfolk & Ipswich to include fault fixes, cosmetic repairs and garden maintenance. You will be responsible for carrying out both planned and reactive maintenance tasks assigned within this region whilst working closely and collaboratively with other maintenance, field operation staff and housing staff and you will also support the work of sub-contractors, where required. You will provide specialist trade services and technical advice to support the maintenance teams and liaise with other members of the field operations team to support priorities ensuring all documentation relating to materials is kept in order and that all waste is removed from properties.

You will ensure all accommodation is safe and habitable and in accordance with the Decent Homes Standard and ensuring that there are no hazards to users of the property and check all relevant property reports before undertaking works in the properties, e.g. asbestos, potentially dangerous persons, structural reports.

A valid UK driver’s licence is essential in order to provide a fully compliant service as there may be a requirement to be on-call outside of normal working hours with the ability to travel within the regions and occasionally within the UK.

What you need to do the job

Due to the nature of the role Security clearance at Counter Terrorism Check level and Criminal Record Bureau checks are required (all offers of employment are subject to security clearance checks and approval by the Home Office).

This is a role in which requires excellent organisational and interpersonal skills due to the variety of accountabilities and also includes the following:

  • Possession of relevant trade qualifications.
  • Understanding of buildings maintenance.
  •   Why Serco

    Meaningful and vital work: Serco is focused on decency and respect in all aspects of care for residents, which is delivered at a critical time in their lives.

    A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

    Great people: As well as care for residents we also care for and support one another. We are a motivated team who will encourage you and help you to succeed.

    What we Offer

  • Company Van provided
  • All tools required for job provided
  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • A company passionate about diversity and inclusion
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