The Purpose of the Role
We are seeking a highly motivated and detail-oriented individual to join our legal team. The role will help ensure the delivery of high end in-house legal and other support services which i) go further than simply advising on or managing risk, ii) are supported through the use of new disciplines such as legal project management, iii) exploit new and innovative technologies; and iv) demonstrate value to the business.
This is a generalist role that involves managing and supporting projects across the full range of subject matters supported by the legal team. You must be able to adapt to changing priorities and business needs, and must be proactive in identifying areas of need and generating action plans.
The Legal, Compliance and Governance (LCG) function is at the heart of everything Post Office does. The LCG Operations Manager works hand in glove with the Group Legal Director and Operations Director to transform the current ways of working in LCG, ensuring both the strategic design and practical implementation of a new strategy and supporting model. This requires a full review of working practices, including the optimisation of people and process models and advising on cost and operational efficiencies.
Success requires a cultural shift; within the function itself but also across the business. LCG needs to feed into (and therefore be aligned and structured accordingly) the organisation’s long term strategic objectives as they become grounded. This is a prominent role and the LCG Operations Manager must establish, build and maintain relationships with senior stakeholders within LCG and the wider business.
Qualifications, Experience & Skills
About Post Office
The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years. As one of the country’s most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously. We’re the UK’s largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide – more than all of the UK’s banks and building societies put together.
We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs. That’s why we have a range of over 170 products and services, from personal financial services like banking, insurance, payments and travel money, to telecoms and, of course, mails. And we’re improving our online and in store experience for customers. We know that our customers never stop changing, so neither will we.
Securing the future Post Office’s future:
We are working hard to ensure that the next chapter of the Post Office’s history is a bright one. We are the current guardians of an iconic business and we want to hand over a thriving network of branches which can continue to provide essential products and services for our customers for many years to come. This is a uniquely exciting and challenging time for the Post Office – we’re shaping the future and creating a business we can all be proud of.
Working at the Post Office:
Post Office colleagues are the driving force behind our business. Whether they are in our branches or supporting from our offices, we are proud of the energy, commitment and customer focus our people all have in common.
All Post Office people are guided by our three values and behaviours:
The Post Office embraces diversity and inclusion in the workplace and actively promote working without discrimination. We are also a Disability Confident Employer and are committed to interviewing disabled people who meet our minimum criteria for the job.
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