Are you a skilled in IT with a background in IT support and service delivery? We have an exciting opportunity to join one of our customer facing IT support teams.

As an IT Supporter, you will enable the team to provide an exceptional IT service across our Academic and Professional Service area, provide digital solutions within a changing business and technical environment, and to provide the day-to-day support needs of this world-leading research and teaching focussed University.

This role is available on a fixed term basis of up to 6-months.

Requirements

You will be self-motivated, able to work alone or in a team and have excellent interpersonal and IT skills. Considerable experience in a customer service or IT Support role would be a distinct advantage. You will enjoy challenges and problem solving, and working alongside Faculty colleagues to meet their unique needs. You will have a passion for technology and the way that it can be used within a large, complex and technically-challenging environment.

Skills

You will possess a deep understanding of hardware, software, and be familiar with a range of operating systems and systems management tools, and would be looking to develop skills in all facets of IT support, in order to support the diverse teaching and research capability.

An inquisitive nature will help to reach novel solutions required to support cutting-edge research. This post is part a small team dedicated to the provision of IT primarily within research and administrative areas, however you will be expected to work alongside colleagues from other Supporter teams in support of their areas, and to support teaching activities within the Faculty and the wider University as well.

Digital, Data and Technology are here to ensure our staff and students are able to enjoy a seamless experience for learning, teaching & research. We aim to provide a technological environment that matches the University’s international, teaching and research reputation, and which contributes to the realisation of its key institutional strategies. We strive to respond intuitively to both the ever evolving needs of our users, and the wide diversity of those users through the exploration of new and emerging technologies.

Should you have any questions or queries please feel free to contact Kye Pearce-Rees at [email protected] Please be sure to make all applications via the University of Bath site.

What we can offer you:

Our campus is surrounded by beautiful countryside, and the City of Bath with its historic charm and social activity only a short distance away creates an excellent environment in which to work. 

We are:

  • a family friendly workplace 
  • open to exploring flexible working opportunities which benefit you and the University. 
  • recognising of the talents of our diverse workforce through an excellent reward package 
  • encouraging of your personal and professional development
  • Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

    We aim to be an inclusive university, where difference is celebrated , respected and encouraged. We truly believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our employees and students, creating a learning environment and organisational culture that enhances  health and wellbeing across our community. We are very proud to have recently received Ambassadors for Autism certification and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

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