Job Title:  IT Solutions Lead 

Location:  Solihull

Salary:  up to £65,000

As a global company of 50,000 employees, IT is at the heart of many of the vital services that Serco provide. From caring for vulnerable people, managing complex public services, to heavy rail and hospital operations. IT Services underpin Serco teams in many of the key public services we deliver in the UK, Europe and globally, making a difference to thousands of people every day. As the IT Solutions Lead, you will support various business units by understanding clients’ requirements and identifying gaps between requirements and current IT capabilities. You’ll also understand not just the IT needs of the business but also the overall impact of proposed solutions to the profitability of the business or bid.

The people in IT Services are passionate about what they do and are proud to make a positive difference to the services that Serco delivers. Working together with the shared goal of providing the best service for our customers, this is what drives the culture and mindset, this is the Serco value and that is why a career with us is so rewarding.

In this role we will be looking for you to utilise your knowledge and experience to provide architectural guidance and design leadership to Technical Delivery teams and explain technical issues and IT solution strategies to stakeholders and other IT professionals as required. You will liaise with business representatives, Divisional IT leads and IT Professionals to architect and design solutions for business operations and bids. You’ll also guide the activities of Solution Design to ensure timely completion of Technical Delivery projects.

In return we can offer a supportive and collaborative environment that respects work/life balance and ultimately contributes to the delivery of vital public services in the UK.

What you’ll need to do the role

Firstly, you will need to be a tech ‘all-rounder’ as solutions are likely to include several applications and technologies. You’ll need a thorough understanding of modern IT Infrastructure, applications and Cloud based technologies is essential. Experience covering Government outsourced opportunities and practical experience of their business requirements. The Ability to identify technical issues and be able to design solutions to fix them and most importantly, you should be flexible in making plans and program decisions.

Why Serco?

Meaningful and vital work: As part of a highly colaborative team, you’ll be able to strongly influence the direction of our solution team’s efforts that help us to deliver to our 500+ contracts.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find.

Great people: You’ll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.

What we offer

  • Up to £65,000 basic salary
  • Up to 6% contributory pension scheme
  • An autonomous and supportive culture
  • The chance to make a positive difference to public sector services
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