The Trust is currently under-represented in terms of individuals from BME backgrounds and welcomes applicants from these communities. DCHS is also an LGBT inclusive employer. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Be outstanding – join an outstanding team!
COVID-19 We recognise that the Covid-19 pandemic has impacted on people in different ways. Please be reassured that at DCHS we understand this and have a risk assessment process in place, where this is needed, to ensure your safety.
We are looking for enthusiastic team members who are eager to learn and to develop themselves and work flexibly across our sites to support service delivery.
Previous experience is desirable, but not essential as full training is provided. However, a full, clean driving licence is essential.
We are looking for individuals who are highly motivated and want to make a difference to our patients’ experience and who demonstrate values and personal qualities that support the DCHS way of working.
This is a generic post, working in various areas of our service as required, eg portering and domestic duties.
The posts will be based at Ripley Hospital, Ripley but will require you to work flexibly across the Amber Valley localities, in hospital and health centre settings.
You will be required to work a variety of shifts: earlies, lates or even nights (including some weekends), depending on service demands.
Main duties of the job
Ensuring a clean and safe environment is maintained for patients, staff and visitors following agreed work schedules, methods and procedures in accordance with the National Standards of Cleanliness.
You will be required to have a flexible approach and be prepared to work on other sites should service demands dictate.
To support main kitchen staff in preparing meals and serving to patients on the inpatient ward and staff based on site.
Must ensure that all cleanliness and food hygiene standards are met.
Expected to use catering equipment where necessary and support head cook in the operation of HACCP system and stock vending maintenance.
Will undertake a wide range of duties to include, movement of patients, moving and distribution of supplies, linen, mail, waste, specimens and furniture as required.
Will be responsible for liaising with delivery drivers and directing delivery vehicles onto Trust sites. The cleaning of clinical and non-clinical areas.
Undertake other duties appropriate to the grade as allocated by the manager.
Working for our organisation
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people’s own homes and via virtual consultations.
Commitment to flexible working where this is possible
27 days annual leave plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years
Yearly appraisal and commitment to ongoing training
Generous NHS pension scheme
Good maternity, paternity and adoption benefits
Health service discounts and online benefits
Incremental pay progression
Free confidential employee assistance programme 24/7
Access to our LGBTI+ network, BAME Network and Christian Network
Health and wellbeing opportunities
Structured learning and development opportunities
Detailed job description and main responsibilities
Provide an efficient, high quality domestic service within clinical and non-clinical areas including: cleaning of sanitary ware, treatment rooms, waiting areas, office areas, kitchen areas, mirrors, internal glass, high and low dusting, washing of tiled services and paintwork, etc.
Cleaning of crockery, cutlery, utensils etc either manually or through ward based dishwashers (as per work schedule).
Follow specific schedule of work relating to defined areas – though post holders are required to have a flexible approach to a daily routine and have the ability to organise and prioritise their own day to day work
Escalate issues appropriately and via correct escalation process.
Ensure all incidents are raised and recorded accurately and within required timeframes and via appropriate system, ie Datix.
Curtain changing (as per work schedule).
Economic and safe use of cleaning agents following manufacturers recommended instructions.
Care and safe use of mechanical equipment, eg floor scrubbers, etc.
Replenishing disposable items, e.g. hand towels, toilet rolls, soap etc and ensure correct storage of all cleaning agents and equipment.
Disposal of waste in accordance with the Trust Waste Policy
Accurate completion of all required documentation to support specific service processes e.g. Barrier or Terminal cleans
Accurate completion of own timesheet
Respond to supervisory instruction regarding required rectifications following service associated audits
Comply with Infection Control guidelines and policy including colour coding system
Inform supervisor of requirements for work materials as required
Understanding and awareness of site security whilst undertaking own duties, eg closing of windows ad doors securely
Wear protective clothing as supplied by the department
Maintaining equipment and materials in a clean and tidy condition and report any faulty equipment in a timely manner
Ensure a smart and professional manner at all times
Comply with Health and Safety regulations
Attend all required Trust and service specific training
Demonstrate and explain working practices to new starters
To undertake cleaning within the Catering Department to ensure high standards of cleanliness are maintained throughout. Where necessary using mechanical equipment such as pot washing and floor washing machinery
To wash all crockery and cooking utensils in order to assist in providing a safe and hygienic catering operation.
Responsible for putting stores away, including stock rotation and keeping all storage areas clean and tidy in line with the Food Hygiene Regulations.
Removal of all refuse and rubbish into the appropriate waste streams including food waste and waste oil and replenishing and cleaning of all refuse bins located in the area
Assisting in the operation of the HACCP system with the checking and recording of freezers, refrigerators and vending machines and hot and cold cabinets temperatures in line with Assured Safe Catering procedures.
Knowledge and understanding of allergen information and special dietary requirements
Knowledge and understanding of required CQUIN compliance within the catering service
Service of food and beverages to patients, staff and visitors as required.
Preparation of sandwiches and snacks as required.
To assist the Head Cook in ordering provisions to ensure stock levels of cleaning materials, confectionery, beverage items and disposables are maintained.
To report to the Head Cook any equipment defects for repair in order to maintain the catering service.
Operating the cash till in accordance with the Trust Financial Standing Instructions
Maintenance of vending provision, stock control, cleanliness, maintenance and assisting with the removal of cash takings.
To ensure a professional manner at all times and maintain positive communication with colleagues, all DCHS staff and managers, patients, visitors and suppliers etc
To comply with operation manuals including Food Safety, HACCP and COSHH
To undertake a wide range of Patient movement tasks, escorting Patients between wards and departments as
instructed, using the assessed lift handling techniques and appropriate equipment.
Delivery of Patient Food to and from ward and department, ensuring Food Safety practices are observed at all
Front of house duties including directing patients/visitors to designated areas.
To carry out movement and distribution of supplies, linen, specimens, furniture, provisions and cleaning
Collection, transportation and disposal of all categories of waste in accordance with legislation, policy and local procedure, and completion of any waste transfer notes, as required.
Collect, sort, distribute and frank mail.
Liaising with delivery drivers and performing Banksman Duties to ensure the provision and maintenance of a safe area.
Receipt, check and distribution of routine and ad hoc deliveries.
Monitor, ordering and changing of medical gases as required and to liaise with supplier.
Receipt and delivery of Pharmacy items including Controlled Drugs
Sourcing of Patient Notes, Out-of-hours
To undertake minor maintenance support, minor repairs and elements of planned preventative maintenance
(PPM), together with routine checks and completion of Estates related records (after relevant training )
Participate in cleaning designated clinical and non-clinical areas, routine or ad hoc, using the appropriate
techniques and equipment in accordance with the work schedules and safety guidelines.
Transportation of goods and equipment using Trust vehicles, cleaning maintenance of vehicles, carrying out
simple maintenance checks, tasks and reporting of faults.
Routine Internal and external security checks and setting/ un-setting of alarms for on-site premises with the
occasional need to escalate to/ and liaise with the Police.
Compliance with specific fire procedure duties relevant to the role in the event of the fire alarm activation.
As required to assist staff and funeral directors with deceased Patients.
Participate in the provision of creating and maintaining a safe working environment at all times, reporting faults
and responding to potential hazards.
Participate in the response to seasonal demands such as local on-site snow clearing, gritting as and when
required during periods of adverse weather conditions.
To abide by legislation, guidelines, protocol and/or procedure relevant to the work to be undertaken by the post-holder.
Previous cleaning experience
Full clean driving licence
Basic food hygiene certificate
Basic numeracy and literacy skills
Ability to work/travel flexibly across the service as required
Ability to work variety of times/days/shifts as required
Derbyshire Community Health Services NHS Foundation Trust (DCHS) is one of the largest providers of specialist community healthcare in England and we currently employ around 4,500 staff. We deliver a variety of services across Derbyshire, caring for nearly 1.8 million patients each year.
We deliver patient care through 11 community hospitals, 4 minor injury units, 29 health centres and a learning disability centre. Another key part of our service is out in the community where we care for people in their own homes via therapists, health visitors and district nurses, and promoting public health in the wider community. As a Trust we care for patients of all ages with a special focus on the needs of elderly people and the very young.
DCHS has been recognised as a top 10 NHS organisation to work for in the UK by the Health Service Journal and NHS Employers in their Best Places to Work 2015 campaign. The Trust is also the runner-up in the category for the best NHS community trust employer.