Job title: Head Housekeeper
Location: Bisham Abbey National Sports Centre, Buckinghamshire, Bisham, SL7 1RR
Working hours/Pattern:  39 per week between Monday to Sunday covering earlies and lates

Job Type: Permanent
Salary: £21,000 to £22,500 per annum

Here at Bisham Abbey our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team – and right now we are looking to recruit for a Head Housekeeper to join the centre.


Bisham Abbey is one of Sport England`s National Sports Centres and is home to a number of National Governing Bodies of Sport. Bisham Abbey provides excellent facilities to Britain’s leading sports men and women. Bisham Abbey is also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.


As the Head Housekeeper, you will be supervising your small team of housekeepers and will be covering areas such as taking over the management of housekeeping, adhering to household standards and maintaining stock levels such as linen and toiletries to name a few.


On a day to day basis, you will be carrying out a variety of tasks such as ensuring reactive cleaning is undertaken, making sure the non-sporting facilities which include bedrooms, guest laundries, laundry cupboards and bedroom corridors are maintained to appropriate standards of cleanliness throughout the day and ensuring all customer feedback relating to cleaning is effectively managed and most of all ensuring guests have an enjoyable stay.


In this role you will also be part of the duty manager team and undertake regular duty manager shifts as per the rota.


About You 


To be considered for this role you will be a candidate who is diligent and can possess excellent time management skills, have prior experience of cleaning & housekeeping, and also demonstrate an understanding of COSHH. Having prior experience of housekeeping or cleaning in a Leisure/Hotel Environment would be beneficial but is by no means essential. The Head Housekeeper will be someone who can multitask and can effectively delegate tasks out to your staff.



The Head Housekeeper position is a role where having prior management experience would be of benefit but having previous supervisory experience and looking for a step up would also be considered.


If you feel you meet the above criteria and are looking for a new challenge as a Head Housekeeper, please apply today.





Why Serco


Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.


A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You will be able to broaden your experience and apply your skills in new ways.


Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.


What we offer

  • Free Gym membership
  • Staff meal, physio discounts
  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • Interesting, varied, and enjoyable work
  • A company that recognises your contribution



About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and [email protected] (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team

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