• Full Time
  • Anywhere

Looking for a role based in our office in Central Manchester where you get to use your head and your heart? If you’re great with people, enjoy a customer facing role, and have experience in a business or a target-driven environment, we have a role for you. Our advisors coach, mentor, advise and support our customers to achieve their employment goals. It’s varied, challenging and highly rewarding!

Restart Advisor:

The Restart Advisor helps people who have been out of work for at least 12 months to find sustainable employment. They will manage a caseload of participants and will understand each participant’s individuals needs to help plan the support they require to get back to work. They work closely with multiple internal and external stakeholders to provide tailored services to each participant and ensure they progress. They will help participants get new skills, identify transferrable skills, and building their self-confidence.

As the Restart Advisor, you will:

  • Build effective and positive relationships with participants, working collaboratively and challenging them to identify and overcome any potential barriers preventing them from returning to work.
  • Ensure that participants have an up to date and professional CV and, supporting statement and covering letter, tailored appropriately for each application.
  • Provide job search support, guiding participants to register on appropriate jobs boards and ensuring their digital profiles are up to date and visible to employers.
  • Support participants in preparing for job interviews, conducting mock interviews and assessment activity.
  • Meet all monthly performance targets and key performance indicators.
  • As our Restart Advisor, you will:

  • Have experience of working in a fast paced, evolving environment with the ability to manage multiple priorities.
  • Have experience of working in a performance target driven environment, such as business to business sales or equivalent.
  • Be an adept communicator with the ability to persuade, influence and listen to others.
  • Be able to effectively network to build and maintain effective relationships internally and externally.
  • Have high level digital literacy skills and data accuracy skills, including strong working knowledge of Microsoft Office applications and web-based communication technologies.
  • Benefits

    As an Ingeus employee, you will have 25 days annual leave plus bank holidays and access to a range of benefits including:

  • A flexible working environment – work from home 2 days a week
  • Life insurance
  • Private medical care
  • Company pension
  • Online discount shopping
  • Additional leave for personal development and community volunteering
  • The opportunity to buy extra perks such as extra annual leave, critical illness cover, dental insurance, discounted gym membership, wellbeing services and more.
  • About us

    Part of international human services provider, APM Group, Ingeus is all about people and our mission is to enable better lives. We specialise in creating and delivering employment, health, justice, and youth services. Every day our teams across the UK help people improve their employment, skills, and wellbeing. We’re purpose-led, passionate and proud to work with our colleagues, customers and communities to drive social change.

    At Ingeus, we value diversity and inclusion and actively encourage applications from everyone, including those that are underrepresented in our workforce. We promote equality of opportunity in all aspects of employment, including a positive working environment. We are a Disability Confident Leader, a Mindful Employer, a Stonewall Champion, and we’re committed to the Armed Forces Covenant.

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