What are we looking for?

Futures has been successful in winning contracts as part of the supply chain to support the delivery of the Restart Programme. Restart is the DWP’s major new welfare-to-work programme to provide employability support to the long-term unemployed people to help them into work.

As an Employment Adviser, you will be an essential part in our drive to support our customers who have been long-term unemployed. You will build and maintain effective rapport to support customers to find sustainable employment through remote digital platforms and elements of face-to-face support.

The successful candidates will have a passion for helping people, previous experience of working in a customer-facing role; have good organisational and IT skills. You will enjoy working in a fast paced, evolving and targeted environment; working effectively with multiple internal and external stakeholders to co-ordinate the support needed for customers to help them find work to change their lives.

Who are we?

At Futures, we support people and businesses to develop, grow and be the best they can be. Rated by Ofsted as Outstanding, all our services are clear, enterprising, and bespoke.​ Our mission is to be at the forefront of careers advice, skills and support that turn ambition into a successful career and fulfilling life. Our company-wide values underpin who we are and what we do; have passion, do the right thing, and make a difference. We are always looking for like-minded individuals to join our team and help us make a difference to people’s lives.

What can we offer?

We like to look after our employees and offer several benefits, such as a company pension, Westfield health insurance and rewards, travel schemes for public transport, and 25 days of holiday plus bank holidays, increasing to 33 days over 10 years. Futures is also supportive of flexible/job share working arrangements wherever possible. If this of interest, we would encourage you to discuss this during the selection process.

Disability Confident.

As a Disability Confident employer, we undertake to interview disabled people who meet the minimum essential criteria as detailed on the person specification. If you have a disability, please make this known in your application.

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