Education and Student Support

This full-time post is available from 1st September 2021 on a fixed-term basis for one year.

Summary of the role

The Education and Student Support Directorate provides all of the key administration and education support activities that underpin the student experience from Fresher’s week to Graduation. These roles are within the Education Support team which provides the core and critical operational support for teaching administration and support for delivery of taught undergraduate and postgraduate programmes.

You will be based within the Queen’s hub, working directly with the postgraduate programme directors for the MA Creativity: Innovation and Business Strategy, MA International Film Business, MA International Contemporary Art and MA Publishing programmes. This will involve a high level of administrative support with a requirement to travel on occasions to London to liaise with the partner institution for the MA International Film Business, the London Film School. You will be involved with arranging events including symposia, workshops, seminars and masterclasses, liaising and organising visits of guest speakers and tutors and providing support for field trips as required, as well as working with colleagues from across other University departments regarding student placements.

You will be a highly motivated individual with a keen interest in providing excellent customer service to students, staff and external stakeholders in matters relating to education and programme support at postgraduate level. You will be experienced in working independently and confident in liaising with guest lecturers and industry speakers, providing support with finance administration (e.g. expenses, travel and accommodation bookings). Excellent IT skills with experience of administration work is essential. Experience of working to build external networks would be desirable. A commitment to providing the best possible student experience for these programmes is paramount, as is a flexible and responsive attitude.

Please ensure you read the Job Description and Person Specification for full details of this role by clicking on the attachment above.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2019). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2017.

Our research income in recent years means we’re fastest growing UK Research University and we seek to answer some of the most fundamental issues facing humankind today through this. 98% of our research is international quality (2014 Research Excellence Framework) and we encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students.

With over 22,000 students and 5,500 staff from 180 different countries we offer a diverse and engaging environment in which to work. We are an equal opportunity employer, a Disability Confident employer and an Athena Swan accredited institution. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.


We offer some fantastic benefits including:

  • 39 days leave per year
  • options for flexible working
  • numerous discounts at leading retailers
  • onsite gyms on all of our campus’ and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
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