• Full Time
  • Anywhere

Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).

Our Values

  •  W e are KIND
  •  We are OPEN
  •  We pursue EXCELLENCE
  • We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population

    People for Patients. Our People, our Patients, our Priority

    Job overview

  • Are you enthusiastic, motivated and looking for a new and exciting challenge?
  • Do you want to develop and extend your skills and knowledge within a Discharge Liaison Team?
  • If so then this could be the job for you!

    We are looking to recruit an enthusiastic and self-motivated Discharge Liaison Officer. You will be part of the patient flow team, working across the acute medical, surgical or Elderly wards to optimise discharges and support patients and staff to negotiate discharge plans.

    The Discharge Liaison Officer works closely with; ward staff, Social Care, Continuing Health Care and the voluntary sector. Therefore you must be able to demonstrate collaborative working, as well as being able to build effective relationships with colleagues from other healthcare professions.

    This role entails working closely with a wide multidisciplinary team, to facilitate the timely discharges of patients from the hospital environment.

    The post holder will need to be prepared to work evenings, weekends and bank holidays, on a rota basis across Scarborough Hospital.

    Please be advised that this vacancy may close prior to the closing date stated, due to the high level of applications it may attract. If you would like to apply, please submit your application promptly to avoid disappointment.

    Main duties of the job

    The primary focus of the Discharge Liaison Officer role is to enable and support the safe and timely discharge of patients. The post holder will need to consider the options around a patient’s discharge, and take appropriate action to resolve delays in discharge.

    This will ensure capacity is created in the system, to ensure that wards have empty beds at all times to match their demand. The key element of the Discharge Liaison Officer role, is to communicate with the Bed Managers and the nurse in charge, to ensure everyone is working to the same plan of no delays for patients.

    To work within Bronze Command (BC), in partnership with staff at Scarborough Hospital, Vale of York CCG, Scarborough and Ryedale CCG, East Riding CCG, City of York County Council, North Yorkshire County Council, East Riding County Council, patients and their carers, to proactively support and facilitate timely and safe discharges from hospital to home or onward care settings.

    Although the role is ward based, you will be a cell of BC and allocated to a ward, on a rotational basis. This ward will change dependant on service need, as determined by the Patient Flow Manager (PFM).

    Working for our organisation

    York & Scarborough Teaching Hospitals NHS Foundation Trust provides a comprehensive range of acute hospital, community and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale – an area covering 3,400 square miles, and which includes Scarborough and Bridlington.

    Our mission is to be a valued and trusted partner within our care system, delivering safe effective care to the population we serve.

    We’re situated in a fantastic part of the country: home to two national parks, a beautiful coastline, and the city of York, which is consistently voted one of the best to live in the UK.

    It’s our privilege to be the largest provider of healthcare in the region and we are incredibly proud of our 8,500 staff, working across 9 hospital sites, supporting safe, high quality patient-centred care on a day-to-day basis.

    We hope we’ll hear from you soon!

    Detailed job description and main responsibilities

    For more information please see the job description attached.

    Armed Forces Friendly Employer

    We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE – Supporting Britain’s Reservists and Employers. This means that York Teaching Hospital has provided its statement of intent to support all Defence personnel and we welcome their application to work for us.

    Disability Confident Employer and Mindful Employer

    The Trust is committed to meeting the needs of employees and applicants with a disability or mental health condition. Our support for these schemes includes encouraging applications from people who are disabled or have a mental health condition, offering adjustments to make our application process accessible.

    Person specification


    Essential criteria

  • Educated to GCSE Level English and Maths Grade C or equivalent
  • NVQ Level 3 or equivalent experience
  • Knowledge and Experience

    Essential criteria

  • Knowledge and understanding of the ward routine and processes with regard to discharging a patient
  • Experience of dealing with conflict and resolving effectively
  • Desirable criteria

  • Knowledge and understanding of the ward routine and processes with regard to discharging a patient
  • Aptitude and personal qualitie

    Essential criteria

  • Ability to challenge others and use own initiative
  • Values, Drivers and motivators

    Essential criteria

  • Ability to demonstrate our organisational values and behaviours
  • Please note that some of our substantive vacancies may be available on a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.

    DBS Checks

    Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment. By applying you are agreeing to this undertaking.  If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £27.68 for a standard check and £44.68 for an enhanced check. The level of check will be determined by the post you are applying for.

    Please note that Volunteers and Bank only staff will not be charged.

    Agile and Flexible Working

    We are committed to helping all staff balance their work with other commitments and have recently launched our new Agile and Flexible Working policy to support this, entitling all staff to request flexible working from day one – for all posts. We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

    Employee Assistance Programme (EAP)

    All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.

    A bit more about us and the surrounding area

    North Yorkshire is a fantastic part of the country. It is home to two national parks, a beautiful coastline, and the city of York as mentioned in , has been named the third most ‘cultured’ city in the UK.

    It’s a great place to be and, as the largest provider of healthcare locally, we’re proud to serve 800,000 people.

    It’s not just the area that’s a great draw – as a member of our team, you’ll have access to one of the most generous and comprehensive pension schemes in the UK, a minimum of 27 days annual leave (on top of Bank Holidays) and an award-winning package of .

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