• Full Time
  • Anywhere

Who are we? 

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic.  

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.  

What you will be doing 

We are in growth mode, and we are recruiting for Contract Managers within our Digital and Corporate Services Commercial teams. Our Contract Managers are true experts in best practice procurement, well respected by their stakeholders, and relied upon to bring supply market expertise into #TeamThames to help us achieve our goals, delivering life’s essential service to our customers. 

Corporate Services: 

As Contract Manager in our Corporate Services team, you will lead the development of, and delivery against, a category strategy for Professional Services – c£100m p/a spend primarily within Consultancy and Legal/Audit Services. The role comes with excellent visibility at a senior level and challenge in terms of navigating a large, complex business and stakeholder set.  

There is plenty of room for improvement in how we commercially manage this category, and the right person will meaningfully contribute to an organisation that has a truly essential purpose within society.  

Prior experience of the Professional Services category is not required but a keen desire and capability to build and deliver a commercial strategy and partner with senior leaders very much is.  


As Contract Manager in our Digital commercial team, you will focus on embedding good commercial practice, identifying new innovative ideas, and striving for continuous improvement within the supply chain. 

The role is varied and includes working in collaboration with stakeholders across the whole of Thames Water. You will be engaging with senior stakeholders and need to be confident at selling what is needed by tracking and defining the governing principles in what we want to do, selling this to stakeholders, and delivering on those promises. 

You will be responsible for ensuring our suppliers deliver in line with their agreements by owning the relationships, monitoring their performance, and ensuring appropriate competition. You will also be responsible for managing contract renewals and extensions and driving best value for Thames Water. Your category remit will cover a broad range of Digital contracts, ranging from Digital services to networks and Cloud infrastructure. 

We’re looking for you to demonstrate: 

  • Entrepreneurialism: with the ability to proactively seek new opportunities to create value. 
  • Performance mindset: record of accomplishment in delivering against stretching benefits targets 
  • Holistic thinking: ability to hold the bigger picture in mind without losing sight of the detail 
  • Curiosity: can demonstrate the desire to explore, investigate and enquire. 
  • Market expertise: stays abreast of significant trends and developments and understands the risks and opportunities they present to the wider organisation
  • Strategic thinking: considers how decisions will affect the organisation’s ability to deliver its objectives 

What’s in it for you? 

We love working with likeminded people who are passionate about what they do and want you to feel that way too. We will motivate you to drive your innovative and creative solutions, and actively encourage your career development. So, bring us your enthusiasm and commitment and we’ll support you every step of the way.  

If you are interested, we would love to hear from you. Please apply directly, not forgetting to attach a covering note, including the areas of the business you have experience and / or are interested in and your reasons for applying and if you are looking for permanent or temporary contract, or open to both.

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme. We are proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process. 

Thames Water is a unique, rewarding, and diverse place to work. If you join our team, you will enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We are also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we are a Times Top 50 Employer for Women.

Apply For This Job

You can apply for this job externally via the button below.

Apply for this job externally