Catering Assistant

Part time 15 Hours a week (casual hours consisting of mornings, evenings, and weekends)

Location: James Cook University Hospital, TS4 3BW

Salary: from £19,000 per annum, pro rata, dependent upon experience + enhancements


James Cook provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracic, vascular surgery, gynaecology, urology, cochlear implant and cancer services.

It has a 24-hour emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad.

As Catering Assistant, you will help provide retail service that meets the expectations of the patients, staff and visitors both in terms of quality, safety and value for money. Maintain high cleaning standards in line with HACCP system and produce chilled food (such as sandwiches) of consistent high quality in accordance with agreed KPIs and Service Level Agreements across the site hospitality function. You will assist in maintaining and developing key daily service financial targets within the retail outlets.

What you’ll need to do the role

In this role strong communication and customer care skills are essential. Ideally you will hold experience within catering but most importantly you will have a bright and bubbly personality with a passion for delivering great customer service.

You will need to have flexible availability to cover a range of different shift patterns.

Why Serco?

Meaningful and vital work: Working within soft services at Serco means that you’ll play a critical role in ensuring that patients continue to receive the care they need 24/7.

A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.

Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.

What we offer

Up to 6% contributory pension scheme.

Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.

The chance to make a positive difference to the wider public.

Interesting, varied and enjoyable work.

A company that recognises your contribution.

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