Casual General Assistants – Reading Town Hall

Job description

We are looking for staff to come and join our casual team to help deliver events throughout the year at the Reading Town Hall.

Shifts will vary and you need to be able to work flexible hours including evenings and weekends as well as daytime shifts.

If you are interested in working with us in Reading’s landmark venue we would like to talk to you about joining our front line team.

Some of our events include Conferences & Venue Hire, Weddings, Banqueting, Dinners, Cafés, Concerts, Comedy and Events.

If you would like to work at our beautiful venue, helping to host a variety of events and thrive in a busy, customer-focused and creative environment then this is the job for you!

Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. We seek the best talent from the widest pool of people as diversity is the key to our success.

About the Role
The purpose of this role is to deliver exceptional customer service to our customers, clients and visitors.

We need people who are an effective communicators, have exceptional organisational skills, and give great customer service while remaining calm under pressure.

About You
The successful candidate will be required to:

  • Work flexible hours, including weekends and evenings
  • Assist our venues team in setting up and breaking down our rooms for functions and events
  • Working behind our bars
  • Waiting for dinners and weddings
  • You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.

    Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success.

    Our values and behaviours guide how we will achieve this:

    Work Together as one team – work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do

    Drive Efficiency – show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential

    Be Ambitious – be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way

    Make a Difference to Reading – maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed


  • A wide range of flexible working opportunities 
  • Access to a range of training and learning opportunities to help you develop
  • Local Government Pension Scheme (LGPS)
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