Awen Cultural Trust

Awen Cultural Trust is a registered charity with a wholly-owned subsidiary, Awen Trading Ltd, based in South Wales. Our purpose is to make people’s lives better.

For further information please visit our website: .awen-wales

Ymddiriedolaeth Ddiwylliannol Awen

Mae Ymddiriedolaeth Ddiwylliannol Awen yn elusen restredig sydd yn berchen ar is-gwmni, y cwmni cyfyngedig Masnachu Awen, wedi ei lleoli yn Ne Cymru.

Am fwy o wybodaeth ewch i’n gwefan: .awen-wales

To support building operations at the Grand Pavilion and Awel y Mor, a Grade II listed building, ensuring a first-rate customer experience of this unique and much-loved seafront theatre and community venue. The post will also cover Awel Y Mor Community Centre in Porthcawl.

A busy venue throughout the year, the role will ensure effective and efficient facilities maintenance, resources and facilities on a day-to-day basis so attention to detail and enjoyment of working with the public is essential.

What will you be doing?

  • Setting up and turning around of rooms and the auditorium for performances and functions

  • Acting as a keyholder ensuring security of building and resources at all times as a duty officer on a rota basis.

  • Act as a key holder in the event of an emergency call out as well as support other sites across Awen.

  • Undertaking day to day buildings maintenance, ensuring effective and efficient operations and facilities both front and back of house, as well as externally.

  • In liaison with the General Manager of the Grand Pavilion and the Facilities Manager for Awen, escalate major building issues to contractors and suppliers.

  • Be actively involved with pro-active as well as reactive maintenance, keeping the public areas of the building in top condition for all visitors, hirers and performers within a given budget.

  • Be fully engaged with the theatre diary, ensuring minimising of disruption to service and users and that facilities are ready to use when needed.

  • Attend and be present at site meetings with contractors for building orientation and supervision.

  • Use TrackPlan to log maintenance jobs to ensure that colleagues are up to date familiar with the works plans and logged maintenance issues.

General Duties and Responsibilities

  • Be responsible for your own safety and that of other staff and any member of the public who may be affected by your acts and omissions at work.

  • Participate in any training and development activities to maintain own development or to enhance competence within job role.

  • Uphold and integrate our purpose and values in all that you do.

  • Ensuring that activities are completed in accordance with Awen’s commitment to equalities and diversity and in line with best practice and legislation.

  • This is not a complete statement of all duties and responsibilities comprising this post, which may have to be varied to meet the changing needs of the Trust.




Up to 37 hours per week

This is a fulltime role however we welcome applications from individuals who would like to discuss part time options.

Salary: £18,893 (Salary subject to job evaluation)


Grand Pavilion Theatre and Awel Y Mor Community Centre (Porthcawl)

Accountable to:

General Manager

Closing date for applications:

28th July 2021

Conditions of your appointment

Medical Clearance: Any offer of appointment is subject to medical clearance.

References: One references which should be a current or last employer where possible / Two satisfactory references of which one should be your last employer. Where possible, both should be from previous employers.

Probationary period: New staff appointed to Awen will be subject to a 6-month probationary period.

Eligibility to work in the UK: All candidates are required to meet the right to work checks as set out by the UK government. Further information can be obtained from Work in the UK – GOV.UK (

The Person

Essential criteria are indicated as (E)

  • A good degree of initiative, resourcefulness, flexibility and a self-motivating approach (E)

  • Innovative thinker with an analytical and solutions-based approach (E)

  • Positive, and motivational approach to support colleagues and teams to achieve common aims and objectives (E)

  • Confident and professional approach and enjoys building positive relationships with all stakeholders (E)

  • Works well under pressure and able to effectively manage multiple priorities to strict deadlines. (E)

  • Set high standards of performance for self and others in meeting internal and external customer expectations (E)

  • Responds calmly and practically to emergency situations

  • Forwarding thinking and able to contribute to aims and objectives of Awen through its vision and brand values.

Qualifications, Skills, Abilities and Experience

  • Has a good level of fitness including the ability to lift and move heavy loads – manual handling including bending and twisting. (E)

  • Experience of carrying out basic maintenance duties (E)

  • Good administrative, organisational and ICT skills (E)

  • Excellent interpersonal skills with the ability to communicate clearly in writing and verbally (E)

  • A full driving licence and access to your own vehicle for work purposes (E)

  • Has an understanding and knowledge of health and safety and hygiene requirements for public buildings

  • Experience of managing facilities in a public facing/commercial environment.

  • Experience of using a CRM, sales or booking software in a hospitality or leisure setting

  • Ability to communicate in Welsh

  • Experience of working in a front-line capacity in an arts, hospitality and/or leisure facility

At Awen you will have the opportunity to share ideas, contribute to the development of the organisation and help shape a culture of creativity, empowerment, and continuous improvement.

We are committed to an organisational culture that values people from all backgrounds. We welcome and encourage applications from all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, gender identity, religion, sexual orientation, age, or other category protected by law.

As Disability Confident Employer we are committed to interviewing all disabled applicants that meet the essential criteria for the post. In addition, we will make reasonable adjustments and make our process accessible to all.

People are at the heart of everything we do and that includes our staff, whether that’s promoting flexible working opportunities and policies, supporting your health and welfare or developing our inclusive working practice, you are what make’s Awen a success and it’s important to us that you play your part and enjoy working with us.

You will have access to a number of staff benefits including a free parking pass for Bryngarw Country Park, 20% discount at our café’s, 10% discount on purchases at Bleaf and WoodB, as well as discounted leisure access and 2 pantomime tickets at Christmas.

We would love to hear off you, to apply please complete our online application form and if you need another accessible format get in touch by emailing [email protected] or call 01656 754825.

*Please note that on submissioin of your application you will receive an email asking you to complete an Equality, Diversity and Inclusion questionnaire. Please check your spam and junk folders. It is neccesary to submit this questionnaire to complete your application.


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