Car Park Attendant

James Cook University Hospital

Middlesbrough, TS4 3BW

Full time (37.5 hours per week) Monday to Friday


Salary from £18,005.00 – £19,337.00 per annum, dependent upon experience

Here at Serco we’re looking for a Car Park Attendant to join us at James Cook University Hospital, Middlesbrough. Reporting into the Security Supervisor, you will provide assistance to patients, staff and visitors coming and from the car park when required – for example lone females during hours of darkness. You will provide information and assistance to the Trust patients, staff and visitors, including directions to departments, security advice etc.

Administrative duties will include maintaining appropriate records in line with service delivery – including completion of logbooks and relaying car details for un-authorised parking and issue warning notices.

As part of this role, the Car Park Attendant will attend fire alarm calls during working hours at the residences and liaise with Trust personnel, police, fire and other emergency services for car break-ins, petrol leaks, fire alarms etc and report any potential Health & Safety issues.

What you’ll need to do the role

You will be able to demonstrate previous experience in a similar security or car park attendant role and have a passion for helping others. Hospitals are busy places so you will need to ensure you are organised, a strong communicator and empathetic towards people.

Why Serco?

Meaningful and vital work: Working within Security at Serco means that you’ll play a critical role in ensuring that patients continue to receive the support that they need 24/7.

A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.

Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.

What we offer

  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.
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