Car Park Attendant

James Cook University Hospital

Middlesbrough, TS4 3BW

Full time (37.5 hours per week) Monday to Friday


Salary from £18,005.00 – £19,337.00 per annum, dependent upon experience


Here at Serco we’re looking for a Car Park Attendant to join us at James Cook University Hospital, Middlesbrough. Reporting into the Security Supervisor, you will provide assistance to patients, staff and visitors coming and from the car park when required – for example lone females during hours of darkness. You will provide information and assistance to the Trust patients, staff and visitors, including directions to departments, security advice etc.

Administrative duties will include maintaining appropriate records in line with service delivery – including completion of logbooks and relaying car details for un-authorised parking and issue warning notices.

As part of this role, the Car Park Attendant will attend fire alarm calls during working hours at the residences and liaise with Trust personnel, police, fire and other emergency services for car break-ins, petrol leaks, fire alarms etc and report any potential Health & Safety issues.

What you’ll need to do the role

You will be able to demonstrate previous experience in a similar security or car park attendant role and have a passion for helping others. Hospitals are busy places so you will need to ensure you are organised, a strong communicator and empathetic towards people.

Why Serco?

Meaningful and vital work: Working within Security at Serco means that you’ll play a critical role in ensuring that patients continue to receive the support that they need 24/7.

A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.


Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.

What we offer

  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and [email protected] (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 



Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident level 3 employer and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 


At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team

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