Business Support Officer 

Peterborough City Council


Full time (37 hours per week)

Fixed term contract – until 31st March 2022 

Starting salary from £17,750 pro rata


Serco works in a strategic partnership with Peterborough City Council in the heart of the city, to transform the quality of local services for our citizens.  We currently have an opportunity to join our team as a Business Support Officer supporting Peterborough City Council’s Rough Sleeper Initiative.    


Reporting into the Team Manager you will be responsible for ensuring an efficient and effective administration service. Your main responsibilities will include attending meetings and taking minute, inputing and processing of data using in-house databases and spreadsheet and management of inboxes and telephone calls and responding to enquiries.

What you’ll need to do the role
You will ideally have some general administrative experience and can communicate with a wide and diverse range of people. Quick and accurate typing skills are also important for this role, as well as strong organisational and IT skills.


Why Serco?

Meaningful and vital work: Working within a Strategic Partnership at Serco means that you’ll play a critical role in ensuring that customers and stakeholders continue to receive the support that they need.

A world of opportunity: It takes a diverse team to support a Strategic Partnership and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.

Great people: Councils are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the partnership.

What we offer

  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.


About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and [email protected] (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team

Apply For This Job

You can apply for this job externally via the button below.

Apply for this job externally