• Full Time
  • Anywhere

Job overview

CWP are looking for motivated and resourceful individuals to join us as Business Information Officers to the West Operational Support Team.

Based in the Redesmere Building on the Countess of Chester Health park, the team works with clinical teams, senior managers and clinical directors across specialist mental health bed based and neighbourhood based care groups.

One role is full time permanent and the other is part time (0.6WTE; 22.5 hours per week) and will be for a temporary period until end March 2022)

We are a supportive, competent and caring team. We aim to provide high quality administrative, business and governance support services to our colleagues to improve the safety, health and well-being of the people within our area and the clinical care groups across the Trust.

If this sounds like you please make an application to join CWP.

Main duties of the job

You should possess commitment to team working and innovative delivery of excellent standards of work. You will be able to demonstrate a real enthusiasm for the provision of quality information to the team and the wider clinical care groups to enhance the services provided and to help ensure the service meets its requirements in terms of governance and business support.

You will have line management responsibilities and will be expected to represent the team by attending meetings within the care group governance structures.

We will ensure you have access to opportunities for development, supervision and appraisal.

Working for our organisation

Cheshire and Wirral Partnership NHS Foundation Trust (CWP) supports thousands of vulnerable people across Cheshire and Merseyside. We provide physical, mental health and learning disability services to a total population of around one million people.

We offer a variety of roles at all levels, so whether you are just starting out in your career or you are looking to use your skills and experience in a new role, CWP is the right employer for you. 

Visit our ‘Working for us’ pages on our website to find out more about why you should choose CWP.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences. We are proud to be a Disability Confident employer.

We welcome applications from people who have direct experience of accessing our services.

Detailed job description and main responsibilities

Please download a copy of the job description for a full copy.

Recruitment selection processes are based on competence (see Person specification) and values.

To ensure that we continue to provide ‘Outstanding for Care’ (as recently been awarded by CQC), CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a  Values Based Interview/Assessment ,  which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. A ‘Guide to completing your application form’ can be accessed on the right side of this page under the job description.

The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.

All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. Please note that DBS costs will be waived for applicants who are being recruited for COVID-19 reasons.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon.

Person specification


Essential criteria

  • Degree in Business Admin/studies or equivalent experience
  • RSA III or equivalent experience
  • Desirable criteria

  • Project Management Qualification e.g. PRINCE or equivalent
  • Knowledge and Expertise

    Essential criteria

  • Knowledge of relevant legislation e.g. Data Protection Act
  • Working knowledge of software programmes e.g. Microsoft applications and associated databases
  • Knowledge of clinical processes, systems and pathways
  • Desirable criteria

  • Working knowledge of IT hardware
  • An understanding of the contracting and performance monitoring framework for NHS Trusts
  • Advanced level of MS Excel expertise
  • Experience

    Essential criteria

  • Ability to deliver training
  • Managerial experience
  • Desirable criteria

  • Experience of working in a mental health environment
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