• Full Time
  • Anywhere

Salary: Competitive plus benefits

Location: Remote / Home Based with travel 

Here at ExperienceLab we undertake unique and ground-breaking user centred research and design projects across the private and public sector, and right now we’re recruiting for a Business Development Director to help us further develop our footprint in private sector markets.

As a key member of our Senior Management Team and reporting to our Managing Director, you’ll be given the freedom to develop and deliver our growth strategy, ensuring we have a continual pipeline of new business, with a particular focus on private sector opportunities. Using your sales and prospecting skills you’ll be a natural at shaping and closing professional service deals – and you’ll also use your influence to ensure we continue to drive our business in the right direction to meet the needs of future and current clients.

In return we not only offer a competitive salary and benefits package – with an on-target bonus of up to 20% and a company car – but also the chance to help shape both the strategic and cultural direction of the business. Our aim is to create a vibrant and mutually supportive environment and you’ll play a big part in making that happen.

ExperienceLab is a wholly owned by Serco but operates as an independent company.

What you will need to do the role

If you are an experienced Business Development Director with a strong background selling agency or consultancy services, then we want to hear from you! You will have previously operated as part of a leadership team with evidence of not only leading business development but also contributing to the business strategy and direction of travel while also engaging with clients and converting opportunities between £50k-£250k+. We are looking for someone who can integrate as part of team environment and draw together the collective skills of our research and consulting team in the pursuit of new opportunities.

Naturally you will have strong commercial insight and be able to take a proactive/creative approach to looking after the needs and concerns of customers. Ambiguity is commonplace at ExperienceLab so the ability to thrive in this environment is key.

And along with experience and knowledge of Customer research, UX, Interaction and Service Design and Innovation, we’d also love you to bring with you a proven network of industry contacts and experience of working within private sector sales.

Why ExperienceLab, Serco

  • Meaningful and vital work: As well as having a significant impact on the success of the company you’ll be able to really put your stamp on our business development function and our company as a whole. 
  • A world of opportunity: ExperienceLab is growing rapidly, you will have many opportunities to work with a range of clients across the globe.
  • Great people: The team are motivated, kind, thoughtful and they seek to bring out best of our findings, our solutions, and ourselves. Our well-established team works hard to create and maintain a vibrant and mutually supportive environment.
  • What we offer:

  • Competitive salary (dependent upon skills and experience) and up to 6% contributory pension scheme;
  • Company Car (or cash allowance) and Bonus Scheme (up to a maximum of 20%)
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships;
  • The chance to make a positive difference to our services
  • A company passionate about diversity and inclusion
  • If you are looking for a new challenge and want to join a rapidly expanding business during a critical growth phase, then please apply now and upload a copy your CV and covering letter (please include your sales/win values).

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