About Pearson

We are the world’s learning company with more than 20,000 employees where we serve people in the community (nearly 200 countries). We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalised learning at scale. We believe that wherever learning flourishes so do people. At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From shaping lessons of the future, to taking assessment of learning online, we are always re-examining the way people teach, tutor and learn best. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

At Pearson, we believe in the power of difference. Harnessing the unique skills, perspectives, and backgrounds of every employee helps us foster innovation and create the most effective solutions for learners around the world. That’s why we’re committed to ensuring that diversity and inclusion are embedded into everything we do. We foster a work environment that’s inclusive and diverse and where our people can be themselves so we can reflect the customers and learners we serve.

Pearson is regularly featured on the Forbes list of Best Employers and we are recognised in the Best Employers for Diversity 2019 awards. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO)

About the role

This position is within the Assessment Associate (AA) Recruitment team which forms part of the Associate Management department at Pearson. The department are responsible for the contracting, training and recruitment of Assessment Associates. Assessment Associates perform many different roles across many different subjects and qualifications, some examples are below:

  • Examiners

  • Scrutineers

  • Standards Verifiers

  • Writers

  • The Recruitment Advisor will be responsible for ensuring that sufficient Pearson Assessment Associates are recruited to fulfil forecasted demands for General Qualifications (GQ) and Vocational Qualifications (VQ) (including GCSE, GCE, BTEC, NVQ and Apprenticeship). In addition working with Pearson departments to implement new processes and attract applicants for new projects.

    Key Accountabilities

  • To organise and manage recruitment campaigns in key subject areas through recruitment events, online and printed press, liaison with groups or organisations, networking and social media.

  • To organise and manage recruitment campaigns for all senior positions; either when vacancies arise, new qualifications are introduced or due to the redevelopment of qualifications.

  • Be aware of new recruitment drives in the business

  • Liaise with internal departments and key stakeholders on recruitment requirements/issues. Advising them on the best way to proceed and building successful working relationships.

  • Being innovative in your approach to recruitment of Pearson Associates i.e. continuously researching new and cost-effective ways of recruitment.

  • Develop and implement new recruitment incentives according to the funding available.

  • Provide advice to potential applicants on Assessment Associate roles.

  • Work with the Associate Recruitment Processing Coordinator to anticipate demand for additional Associates in key subject areas

  • Working with colleagues in the team to ensure your knowledge of Gateway is sufficient to guide new applicants and to set up new roles when necessary.

  • Monitor the number of applications received for priority subjects.

  • Contribute to the Pearson Associate recruitment and retention strategy.

  • To ensure positive customer service is provided consistently, resolving escalations & complaints promptly in accordance with Customer Service SLAs.

  • Provide regular MI and on an ad hoc basis as requested.

  • Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

    Qualifications

    Previous Work Experience

  • Experience in customer-facing role and dealing with complex issues and responding within agreed timescale. (Essential)

  • Experience of working in constantly changing environment and ability to multi-task. (Essential).

  • Previous experience in a recruitment or Human Resources related role (Desirable).

  • I.T Literacy

  • Intermediate MS Word and MS Excel, MS Outlook, MS Powerpoint (Essential)

  • Use of databases (Desirable)

  • Competencies

  • Providing a customer focused service

  • Communicating with influence.

  • Working with others to achieve goals.

  • Delivering goals in a changing environment.

  • Taking a creative and innovative approach to work.

  • Maximising potential in self and others.

  • Excellent communication skills

  • Problem solving

  • Attention to detail

  • Working Pattern

    Standard 37.5 hours a week, office hours, Monday – Friday but will be required to be flexible during busy periods including the possibility of working at weekends occasionally. Overtime may be paid or offered as time off in lieu.

    What can we offer you

    Here at Pearson we also offer a great package and a fantastic range of benefits that you would expect to receive in a global organisation. Including 25 Days annual leave, this increases by 1 each year up to 30 days with the option to buy and sell up to 5 days per year on top of this. Pearsons other benefits also include a fantastic Pension plan, private medical insurance, private dental care, season ticket loan, eye tests, cycle to work scheme, volunteering days, discounted products and services from leading companies and much more.

    Diversity and Equality

    At Pearson, we believe in the power of difference. Harnessing the unique skills, perspectives, and backgrounds of every employee helps us foster innovation and create the most effective solutions for learners around the world. That’s why we’re committed to ensuring that diversity and inclusion are embedded into everything we do. We foster a work environment that’s inclusive and diverse — and where our people can be themselves — so we can reflect the customers and learners we serve.

    Pearson is delighted to be committed to the Race Charter, and to be confirmed by Stonewall to be in the Top 100 Employers LGBTQ employers in the UK.

    We are a Disability Confident committed employer and were recognised in the Best Employers for Diversity 2019 awards, and featured on The Forbes list of Best D&I Employers, and are a Working Mums Top Employer and Age Positive employer.

    Primary Location : GB-GB-Rotherham

    Work Locations :

    GB-Rotherham-Hellaby Fretwell

    Hellaby Bus Park, Unit 6Fretwell Road

    RotherhamS66 8HN

    Job : Human Resources

    Organization : Core

    Employee Status : Regular Employee

    Job Type : Standard

    Job Level : Entry Level

    Shift : Day Job

    Travel : No

    Job Posting : Jul 20, 2021

    Job Unposting : Aug 4, 2021

    Schedule: : Full-time Regular

    Req ID: 2109831

    Apply For This Job

    You can apply for this job externally via the button below.

    Apply for this job externally