Area Operations Specialist

Location: Central Area

The Operations Specialist provides support to the Area by coordinating, delivering and implementing initiatives and projects. You will work with the Area Operations Manager to ensure a joined-up approach; driving efficiencies with the goal of improving the end result and overall performance of the area.

The aim is to ensure that the Area has a quality offering to the Partnership, through the effective and efficient use of specialist knowledge.

The role will involve some travel to visit our Partners in our 3 Central locations, Nottingham, Solihull and Cambridge.

Location Solihull,Cambridge,Nottingham Department FMT – Central Hours Full time Type Permanent Closing Date 03/12/2021

What you’ll be doing:

  • Supporting the Operations Team in the delivery of all business objectives, working closely with the Management Team; developing and implementing strategies to improve business and enhance the overall area.
  • Developing and performing specialisms within the area
  • Leading on the production of area communications
  • Be responsible for the organisation of area wide events
  • Acting as a key member and contributor to the Head of Operations by re-designing working practices for better results.
  • Coordinating resource requests for support from outside the area.
  • Developing overall business knowledge and providing general advice and analysis to the Operations team and FMT
  • Creating and presenting MI reports for the area, collating data from various sources and producing appropriate output for the FMT.
  • Preparing key documents and presentations as required for Heads of Operations
  • We are looking for some who can:-

  • Use their excellent communication skills to build strong relationships with people at all levels.
  • Deliver workstreams/projects, being able to work to deadlines and adapt to the unexpected
  • Learn new software/systems and demonstrate they are keen to continue developing
  • Be calm and reassuring under pressure, demonstrate active listening
  • Demonstrate substantial administration and operational management experience with the ability to manage and prioritise several tasks at once
  • Confidently use Microsoft Office – Word, PowerPoint, Excel and Teams with the ability to create materials.
  • Bring strong problem-solving skills and the ability to work to your own initiative
  • Thank you for taking an interest in a career with St. James’s Place Wealth Management. We are an equal opportunities employer and committed to ensuring all applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation. 

    Flexible Working

    Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria, or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

    We are open to discussing reduced hours, job share arrangements and flexible working so please ask the question and start a conversation!

    Why work for us?

    Our Rewards

    In joining us we aim to give peace of mind for you and your loved one’s futures. In addition to an attractive salary and eligibility to participate in the discretionary annual bonus opportunities, you will also receive an excellent benefit package including:

  • Non-Contributory Pension – 10% (increasing with length of service) with further pension matching
  • Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness. 
  • Share schemes that enable all employees to have a stake in SJP 
  • Best in class terms and conditions including flexible working and 6 months paid maternity and paternity leave. 
  • Private Medical and Dental Insurance
  • 28 days holiday entitlement
  • Cycle to work scheme 
  • Employee Volunteering
  • Our Culture

    St. James’s Place has a long tradition of community support and looking to do the right thing. As a business in 2019 we gave 4.4% of our profit before tax to community activities and the Tortoise Responsibility100 Index (January 2020) showed us to be the second most generous FTSE100 company by community investment for very £1,000 earned. Over 96% of our group employees are involved in supporting our communities and good causes. Over 80% of all our employees and Partners donate each month to our Charitable Foundation, which is now the 6th largest UK corporate foundation. Through the matching St. James’s Place gives on all donations our Charitable Foundation distributed over £12m in 2019.

    We are proud of our inclusive culture, a space for everyone to be their authentic self, no compromises. We are active members of:

    LGBT Great

    30% Club

    The Diversity Project

    Disability Confident

    Find out more: https://www.sjp.co.uk/careers/life-at-sjp

    Our Awards:

    We understand it’s important to be proud of the company you work for, that’s why we’re proud to share with you some of our recent awards:

    ‘Wealth Management Company of the Year’​ at the City of London Wealth Management Awards 2020

    ‘Best Benefits Launch’ award, awarded by Reward Gateway 2019

    ‘Best Wealth Manager Growth Portfolio’​ at the Wealth Advisor Awards for 2019

    ‘Championing LGBTQ Inclusion’ Financial

    advisor diversity in finance award 2020

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