ANPR Driver | London Borough of Ealing

Location: Unit 20-22 Whitby Avenue, Park Royal, London NW10 7SF

Contract Type: Permanent

Hours: 42.5 per week

Salary £26,188.50 per annum


Serco have an exciting opportunity for ANPR Drivers (Automatic Number Plate Recognition) to join our Parking Services team on the London Borough of Ealing Contract.


The working hours are Monday to Sunday 8am-7pm, including Bank Holidays on a 5 on, 2 off rota basis. You MUST be flexible to work shifts across all required days and evenings, and be flexible to carry out foot patrols in the event ANPR vehicle is unavailable due to defects.


First and foremost, you will be the face of Serco’s parking enforcement team in the community. As the ANPR Driver, you are responsible for ensuring enforcement of all on/off street permitted parking regulations in all controlled zones/beats, in accordance with the Traffic Management Act 2004. You will provide vital front-line customer service to the local community and take great pride in your work.


A typical day will see you carry out vehicle, equipment checks and test the functionality of the ANPR monitoring, recording and other associated equipment and to report any faults to the CEO Supervisors. You will drive around in your pre-determined route using ANPR functionality which will detect non-compliant vehicles, allowing you to stop and issue a Penalty Charge Notice and authorise for removal where relevant”.


You will also offer guidance and advice in parking matters to the general public and report any damages or faults with Pay & Display machines, any defects in street furniture, including signs, road marking and any suspect vehicles within the borough, as well as any other duties required by management.


We know that our staff are our community’s unsung heroes and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a cleaner, greener living and working space for everyone in North West London.


About You


As front-line customer service representatives, you will be confident in dealing with members of the public and have the ability to deal with conflicting situations remain calm and act professionally and courteously at all times and in all situations. You should be approachable, friendly and always promote positive public relations.


It is also desirable that you have parking experience.


It is essential that you hold a driving licence as driving a vehicle is a main part of this role.


Why Serco


Serco are dedicated to investing in our staff and as such, all successful candidates will receive full training and will also complete a City & Guilds Level 2 qualification for Civil Enforcement Officers / Drivers (Parking).


Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.


A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.


Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment. 


 What we offer 

  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • Interesting, varied and enjoyable work
  • A company that recognises your contribution


About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and [email protected] (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team

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