Casual Administration and Customer Service Staff Required.


MDS is a register of business support admin and office specialist staff on zero hour’s based contracts who are supplied into Serco and Peterborough City Council on temporary assignments.


If you are looking for temporary work and have administration experience in any of the following areas:

  • Accountancy/Finance                     
  • Data Entry/Indexing
  • Legal Administration
  • Customer Service/Complaints
  • PA/Secretarial
  • HR/Recruitment
  • ICT Administration
  • Payroll/Pensions Administration


We can offer:

  • Competitive hourly rates
  • Variety to work across a range of departments within Serco and Peterborough City Council
  • Flexibility enabling you to work days and hours that suit you in some roles
  • 4 weekly pay by BACS 
  • Annual leave, accrued on the hours you work
  • The opportunity to apply for internal Serco positions while in assignments


We offer assignments at the following locations in and around Peterborough:

  • Town Hall
  • Lincoln
  • Bayard Place
  • Sand Martin House


Here is an example of the roles we have available are:


Business Support:

  • Manage diaries, arrange appointments, meetings and interviews
  • Co-ordinating responses to correspondence and complaints received
  • Use and maintenance of accurate records, systems, database and spreadsheets
  • Maintenance of filing systems, both electronic and manual
  • Use of financial management systems to raise purchase orders and invoices
  • Production of accurate minutes ranging from action points to complex minutes
  • Word processing, desk top publishing and presentation slides service


Customer Services:

  • To take queries both by telephone, inbound and outbound and email
  • Deal with difficult customers and resolve queries using own initiative
  • To liaise with a wide variety of customer service subjects including council tax, parking, refuse, fly tipping, recycling, electoral services and payments



If the above is what you are looking for in your career please apply online now and upload a copy of your CV.


For further information contact Jacqueline Cowling

[email protected] or 01733 384550


Many of our temporary workers have gone onto fixed term or permanent contracts so this is a good opportunity to kick start your career in administration.

About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and [email protected] (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team

Apply For This Job

You can apply for this job externally via the button below.

Apply for this job externally