Yarls Wood Immigration Removal Centre

B edford MK44 2FQ
40 hours per week – Monday-Friday 9am-5pm

Salary £18,574 + company benefits

A key member of Yarls Wood Immigration Removal Centre (IRC) this role is crucial to ensuring secure, effective and efficient clerical/administrative support is provided across the Governance & Services function with a focus on training and detail. This role will also include elements of other parts of the group which includes finance, contract management and audits and compliance.

Working with a supportive and motivated team, you will undertake where required, collecting, logging, filing and distributing all departmental reports and files. You will maintain databases relating to management reports and as Administrator you will ensure a high level of security and confidentiality is maintained in relation to detainees.

You will act as minute taker at events, meetings or extraordinary meetings, type correspondence, reports and other documents. Respond to queries and provide clerical support to team members. You will assist where required with the completion of scheduled audits and maintain a knowledge of Safer Custody, Violence Reduction, Suicide and Self Harm and Security responsibilities in line with local/national policies and undertake any other administrative duties that are required.

What you need to do the job

With a keen eye for detail, you’ll have excellent communication skills, whilst working as part of a motivated team as well as on your own initiative. Excellent organisational skills mean that you’ll be able to prioritise and manage your own workload effectively enabling you to meet specific timescales. You will have excellent computer and typing skills inclusive of Microsoft Word, Excel and Power Point and previous experience of minute taking

You will need an understanding of Data Protection/GPDR and have experience of working within an administrative environment. Having a strong customer focus are also key personal attributes needed to succeed within the role.

Lastly, because of the nature of our work you’ll need to be able to pass a full security and vetting clearance process.

Why Serco

Meaningful and Vital Work: With approx., 20,000 service users across 5,000+ properties, the work Serco does to help these vulnerable people in need is critical yet highly rewarding

A World of Opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great People: The Service delivery centre is a hive of activity, where you’ll be surrounded by supportive and motivated people where no two days are the same.

What we offer

  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • A safe and supportive culture
  • A company passionate about diversity and inclusion
  • Making a positive difference to communities, helping vulnerable people in need
  • About Serco

    At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

    By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and [email protected] (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


    Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

    We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

    Serco supports fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).

    Apply For This Job

    You can apply for this job externally via the button below.

    Apply for this job externally