Our Employment, Skills and Enterprise business provides support to citizens, from supporting the unemployed into sustainable work, to upskilling those with low or no vocational skills, so they can progress in work. At Serco we are committed to supporting economic recovery post-Covid and are proud to be able to support the government’s Plan for Jobs. Along with our partners we are delighted to have been selected by the Department for Work and Pensions (DWP) to deliver the Restart employability programme in Birmingham, Coventry and Cardiff.
As part of our Restart programme we will support participants on their journey to finding sustainable employment, enabling them to progress towards a more secure future. The Restart programme will help people who have been unemployed for between 12 and 18 months get back into work, including those whose prospects for securing employment have been impacted by the Covid-19 pandemic.
W are expanding our team and we are looking to recruit an number of Administrators.
As Administrator you will provide effective administrative support to Serco’s operations team whilst also supporting participants coming into the delivery centre and via telephone, providing an exemplary first impression.
What you’ll need to do the role:
Ideally you will have experience working in a similar role and are able to showcase your experience delivering high quality customer service within an office-based environment. You will have experience of working in a fast paced, target orientated setting and have previously used database systems to input data accurately. It is essential that you are attentive to detail and can use your own initiative, working independently and as part of a team.
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that truly touch people’s lives;
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways;
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer:
- Salary £20,000 – £21,000 (dependent upon location, skills and experience)
- Serco discounts which include cinema, Merlin entertainment and online shopping discounts, cycle to work scheme, and discounts on mobile phone plans and leisure centre memberships
- An autonomous and supportive culture
- The chance to make a positive difference to public sector services in a company passionate about diversity and inclusion
If you think this role would suit you, working in an exciting and challenging environment with like-minded individuals, please apply now and upload a copy of your CV and covering letter.
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and [email protected] (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team
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