Academy Strategic Operations Manager

Location: Home based, UK location

To provide strategic and operational support to the Academy Director and to the broader Academy Leadership Team to ensure the successful delivery of key objectives. To support the execution of delivery of the development and performance management of our people across the Academy and be responsible for reporting and MI. Represent the Academy at a Field Operations level to provide appropriate alignment and interdependency with Establishment, Area & Corporate initiatives

Location Home Worker Hours Full time Type Permanent Department Academy Closing Date 24/06/2021

What you’ll be doing:

Ensuring the effective delivery of all aspects of support to the Academy Director and Academy Leadership Team via: 

  • Acting as Operational & Strategic right hand to Academy Director.
  • Responsibility for delivering complex strategic operational projects.
  • Managing a Team of up to 10 people nationally.
  • Facilitating effective execution of Academy operating model.
  • Delivery of necessary reporting to support tactical decision-making.
  • Analysing MI to support strategic evolution and resource allocation across the Academy.
  • Development & oversight of progressive internal and stakeholder communications.
  • Ownership of key corporate function relationships (L&D, HR, Finance, Establishment, Areas).
  • Supporting Academy Director with matters relating to Structure, Budgets, Resource Planning and Managing of Performance.
  • Supporting the creation and presentation of Academy MI required by corporate stakeholders for reporting and remuneration purposes.
  • Supporting the effective development and implementation of our Managing Performance program.
  • Who we’re looking for:

  • A strong leader and influencer, used to managing a combination of changing priorities and BAU executions team.
  • Proven strategic operational background and evidence of project management.
  • Ability to lead and develop a Team of Operational Support specialists to perform to the best of their ability, managing resources and performance levels and ensuring employees are able to develop their own career.
  • Excellent interpersonal and influencing skills, able to manage upwards and challenge appropriately.
  • Experience of managing a complex and varied workload to deadlines, dealing with organizational structures, management systems, forecasting and budgets.
  • Strong data analysis skills, a strong eye for detail, the ability to distil and present findings in an appropriate manner for the audience.
  • A strong commercially minded individual with a focus on delivering results, understanding corporate objectives and Academy business strategy and culture.
  •  Thank you for taking an interest in a career with St. James’s Place Wealth Management. We are an equal opportunities employer and committed to ensuring all applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation. 

    Flexible Working

    Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria, or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

    We are open to discussing reduced hours, job share arrangements and flexible working so please ask the question and start a conversation!

    Why work for us?

    Our Rewards

    In joining us we aim to give peace of mind for you and your loved one’s futures. In addition to an attractive salary and eligibility to participate in the discretionary annual bonus opportunities, you will also receive an excellent benefit package including:

  • Non-Contributory Pension – 10% (increasing with length of service) with further pension matching
  • Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness. 
  • Share schemes that enable all employees to have a stake in SJP 
  • Best in class terms and conditions including flexible working and 6 months paid maternity and paternity leave. 
  • Private Medical and Dental Insurance
  • 28 days holiday entitlement increasing with length of service (with the option to buy an additional up to 5 days 
  • Cycle to work scheme 
  • Employee Volunteering
  • Our Culture

    St. James’s Place has a long tradition of community support and looking to do the right thing. As a business in 2019 we gave 4.4% of our profit before tax to community activities and the Tortoise Responsibility100 Index (January 2020) showed us to be the second most generous FTSE100 company by community investment for very £1,000 earned. Over 96% of our group employees are involved in supporting our communities and good causes. Over 80% of all our employees and Partners donate each month to our Charitable Foundation, which is now the 6th largest UK corporate foundation. Through the matching St. James’s Place gives on all donations our Charitable Foundation distributed over £12m in 2019.

    We are proud of our inclusive culture, a space for everyone to be their authentic self, no compromises. We are active members of:

    LGBT Great

    30% Club

    The Diversity Project

    Disability Confident

    Find out more:

    SJP are committed to supporting our Armed Forces community. We are delighted to announce that we have signed The Armed Forces Covenant, ensuring that those who serve or who have served in the armed forces, and their families, are treated fairly.

    Our Awards:

    We understand it’s important to be proud of the company you work for, that’s why we’re proud to share with you some of our recent awards:

    ‘Wealth Management Company of the Year’​ at the City of London Wealth Management Awards 2020

    ‘Best Benefits Launch’ award, awarded by Reward Gateway 2019

    ‘Best Wealth Manager Growth Portfolio’​ at the Wealth Advisor Awards for 2019

    ‘Championing LGBTQ Inclusion’ Financial

    advisor diversity in finance award 2020

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