Main duties of the job

The Team Leader for the Child Health Department will provide an efficient service acting under the supervision of the Administration Manager. The post holder will be expected to work with a degree of autonomy to ensure delivery of services.

The post holder will have day to day management responsibilities for the administration and clerical staff within their responsibility. The post holder will ensure confidential and sensitive information is kept secure, and that all work is carried out in accordance with the organisations policies and procedures. He/she will proactively assist in the maintenance of high standards of professional practice throughout the department.

The post holder will collect, record, analyse, interpret and report of statistical data required to monitor compliance with the Welsh Government annual targets

The post holder will be expected to exercise initiative, prioritising conflicting work demands and effectively communicating verbally and in writing with a wide range of internal and external colleagues, exercising tact and diplomacy.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person specification


Essential criteria

  • Able to demonstrate English and Mathematics to GCSE or equivalent level.
  • NVQ 4 in Admin/customer care or equivalent experience
  • Desirable criteria

  • ILM Team Leading qualification/ willingness to learn or equivalent qualification or experience
  • Experience

    Essential criteria

  • Previous office experience. Previous staff management experience
  • Experience of using Cypris (Child Health System)
  • Desirable criteria

  • Previous NHS experience
  • Aptitude and Abilities

    Essential criteria

  • Accurate VDU and keyboard skills.
  • Organisation ability to manage diaries, set up filing systems, work to strict deadlines and prioritise tasks.
  • Desirable criteria

  • Previous experience using the hospital WPAS or similar system
  • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable

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