You should possess excellent communication and team working skills and have confidence working on your own initiative. You will be required to work during European business hours from Monday to Friday, however depending on the situation you might need to stretch this on certain occasions.

Responsibilities/Accountabilities:

  • Manages the design, implementation and ongoing management of mainly Cisco environment, including LAN, WAN, and Wireless Environments. Coordinates with networking vendors to ensure appropriate platform integration and performance. Makes recommendations to senior management on new technologies and products for enhancement of the network.
  • Leads and participates in the installation of Network systems and equipment for new facilities and expansions. Tests, debugs and analyzes performance, and documents infrastructure components.
  • Develops Network infrastructure installation procedures to ensure successful integration of systems hardware/software. Develops and recommends technical strategies and solutions to maintain and/or expand service levels.
  • Monitors and analyzes network, and provides results on a regular basis. Takes corrective action to improve data network.
  • Responds to emergency situations and can perform effective troubleshooting during production outages.
  • Assist in guiding, training, instructing, and assisting others at peer or lower levels on technical issues and products.
  • Act on Network Incidents reported by our network management tools, Customers.
  • Proactively test & upgrade software on various devices
  • Analyse capacity management reports & propose improvements
  • Prepare and execute Change requests
  • Remotely Configure new devices
  • Interact with multiple teams (Helpdesk, Customer, Service delivery Mgr )
  • Make technical advisory/designs for customer network migrations
  • Make technical advisory to improve customer security environment.
  • Communicate & raise incidents to 3the party (vendors/telecom providers)
  • Create and update documentation sets
  • Propose improvement plans (technical & human activity)
  • Team presentations on your activities
  • Propose improvements for our network management tools/Configuration.
  • Analyse reporting before used by Service Delivery Manager
  • Understand vendor product/solution evolutions
  • Be part of the on call/stand by rota (after initial training)
  • Which experience/skills we are looking for?

    Essential

  • Experience in Networking Field with vendor products like Cisco, F5, Fortinet, PaloAlto etc
  • Hands on experience to work in an ITIL structured organisation dealing with Incident/Change/Problem management
  • Strong working experience both deploying and managing large and complex majorly Cisco (Routing & SDWAN/Catalyst & Nexus Switching/Aironet Wireless/ASA Firewall, PRIME, ISE) LAN, WAN, Wireless Environments.
  • Expert with implementing and supporting OSPF, BGP, VRRP and other routing protocols.
  • Experience with Wireshark or other protocol analysers.
  • Configuring network & security devices with end to end security in mind.
  • Configuring end to end Quality of Service
  • Troubleshoot using traffic analysers, NetFlow collectors, capacity management tools.
  • Incident Report Document writing.
  • Documentation (MS Word) & drawing (MS Visio) updates
  • Participate in Team & Customer meetings
  • Be part of the on call/stand by rota (after initial training)
  • Prepared to undergo CTC clearance
  • Desired

  • Knowledge and skills on Cisco ACI, Fortinet Firewall, Meraki Wireless/Firewall/SDWAN etc IT Enterprise Products.
  • Understand how to interpret wireless (WIFI) site survey reports.
  • Execute/tune wireless (WIFI) radio management.
  • Which qualifications/certification do you need to have?

    Essential

  • Technical certifications (at least one CCNP or CCIE badge is required)
  • Awareness ITIL® V3 framework
  • English speaking & writing skills (additional languages are a plus)
  • Desired

  • Cisco CCIE Routing & Switching
  • Cisco CCIE Wireless
  • Cisco CCNP R&S/Sec/Wireless
  • Cisco CCIE Security
  • Fortinet NSE 6 or Higher
  • PaloAlto Certified
  • F5 Certified Solution Expert
  • Meraki Certified Meraki Network Operator
  • Cisco ACI
  • What else do we need from you?

  • Curious, open mind, self-starter. We have passion for what we do and would love someone who is able to make our customer happy going the extra mile
  • Be able to demonstrate the right to work in the UK and have lived in the UK for at least 3 years (for CTC clearance)
  • And what are we going to offer you for all this?

  • 25 days holiday (and opportunity to buy/sell extra days)
  • Company pension scheme
  • Life Assurance
  • Private medical cover (after 12 months service)
  • Employee Referral Scheme – you can earn £ if your referral is successful
  • A great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we’ve got you covered
  • A commitment to continued learning and development with access to our online learning platform, North Star, with over 3, available courses to strengthen your skills and develop in your career (plus access for a friend or family member too)
  • Flexible working – we welcome candidates requesting flexible working, please let us know in your application
  • Remote working – the role will initially be working remotely.
  • Access to our free Employee Assistance Programme providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals
  • Volunteering day- in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects
  • We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

    Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI and Business Disability Forum partner organisation.

    Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.

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